Warehouse Supervisor

Key Responsibilities

• Supervise and coordinate daily warehouse operations, including receiving, storage, picking, packing, dispatch and returns.
• Lead, allocate and monitor the warehouse team to ensure tasks are completed safely, accurately and within required timeframes.
• Receive, unload and verify incoming deliveries against purchase orders, delivery notes and expected quantities.
• Ensure goods are stored safely, correctly labelled, organised and easy to locate.
• Oversee order picking, packing and dispatch activities, ensuring accuracy and compliance with customer and company requirements.
• Monitor stock levels and coordinate regular stock counts, cycle counts and inventory checks.
• Investigate and report stock discrepancies, damaged goods, shortages and operational issues promptly.
• Ensure warehouse systems, stock records, delivery documents and dispatch information are updated accurately.
• Coordinate the safe loading and unloading of vehicles, following manual handling procedures and site safety requirements.
• Ensure warehouse equipment, including pallet trucks, trolleys, scanners and other tools, is used safely and maintained appropriately.
• Maintain a clean, tidy and organised warehouse, ensuring aisles, storage areas and workspaces remain safe and accessible.
• Support the management of returns, transfers, recycling and the safe disposal of damaged or obsolete stock.
• Train, guide and support warehouse team members, promoting high standards of performance, teamwork and customer service.
• Monitor productivity, workflow and warehouse performance, identifying opportunities for improvement.
• Ensure compliance with company procedures relating to health and safety, security, quality control and manual handling.
• Report operational updates, incidents and performance issues to the Warehouse Manager or relevant department.

Qualifications and Experience

• Previous experience as a Warehouse Supervisor, Warehouse Team Leader, Warehouse Operative, Stock Controller or in a similar logistics role.
• Proven experience supervising a warehouse team and coordinating day-to-day warehouse operations.
• Strong knowledge of goods receiving, stock control, order fulfilment, picking, packing, dispatch and warehouse procedures.
• Experience using warehouse management systems, inventory software, handheld scanners and Microsoft Office applications.
• Good understanding of health and safety, manual handling, warehouse security and quality control requirements.
• Excellent organisational, planning and time-management skills, with the ability to prioritise tasks in a busy warehouse environment.
• Strong attention to detail and the ability to maintain accurate stock, delivery and operational records.
• Confident communication and leadership skills, with the ability to motivate and support a diverse warehouse team.
• Ability to handle goods safely and carry out physical work, including lifting, moving and loading items when required.
• Reliable, punctual, practical and willing to take a hands-on approach to warehouse supervision.
• Forklift truck experience or a recognised forklift licence is desirable.
• Flexibility to work varied hours, including early starts, late finishes, weekends or public holidays when required.