Warehouse Supervisor

Key Responsibilities

• Warehouse Operations: Manage daily Warehouse operations, ensuring goods are properly received, inspected, identified, stored, and tracked.

• Team Management: Manage team scheduling, task allocation, training, and daily performance to ensure efficient and compliant operations.

• Returns & Exceptions: Manage returned, damaged, abnormal, and suspected quality-issue goods, coordinating with relevant teams for resolution.

• Health & Safety: Ensure compliance with company Health & Safety requirements and the safe use of warehouse equipment and facilities.

• Process Improvement: Identify operational bottlenecks and continuously improve warehouse processes, efficiency, and inventory accuracy.

• Data & Reporting: Maintain and analyze warehouse operational data and prepare regular reports to support performance monitoring, workforce planning, and operational improvements.

Requirements

• Experience: 3–10 years of warehouse management experience is required; experience in quality control or logistics is preferred.

• Team Management: Strong people management and communication skills, with the ability to effectively organize and lead a warehouse team.

• Operational Skills: Good understanding of warehouse operations, inventory management, returns, and exception handling.

• Data & Reporting: Good numerical and analytical skills, with the ability to maintain operational data and prepare basic reports.

• Problem Solving: Strong attention to detail and a proactive approach to identifying and resolving operational issues.

• Safety & Compliance: Good understanding of Health & Safety requirements and a strong commitment to maintaining a safe working environment.

• Language requirements: Fluent in English and Chinese; fluency in Dutch is a big plus.