Warehouse Supervisor

Ready to lead from the floor and make an impact?

Chattanooga Shooting Supplies (CSSI) is looking for an experienced, hands-on Warehouse Supervisor to help lead our warehouse team and keep our daily operation running safely, efficiently, and accurately.

This isn’t a desk-only leadership role. We’re looking for someone who enjoys being in the middle of the action—coaching employees, solving problems, improving processes, and making sure the team has what they need to succeed.

What You’ll Do

As a Warehouse Supervisor, you’ll help oversee and coordinate daily warehouse activities while ensuring productivity, quality, safety, and customer service expectations are met.

Your responsibilities will include:

• Lead, train, coach, and evaluate warehouse employees while assigning daily workloads and priorities.
• Coordinate daily receiving, storage, inventory, order fulfillment, packing, shipping, and distribution activities.
• Keep the operation moving by monitoring productivity, workflow, accuracy, and daily performance expectations.
• Track employee attendance, performance, and compliance with company policies and procedures.
• Promote a strong safety culture and ensure the warehouse remains clean, organized, and safe.
• Maintain warehouse records, inventory documentation, logs, and reports.
• Monitor and improve KPI's
• Develop and maintain training materials for warehouse positions.
• Assist management with establishing and improving warehouse standards, procedures, and processes.

What We’re Looking For

We want a leader who can balance people, productivity, and accountability. The right person will be organized, dependable, approachable, and comfortable making decisions in a fast-paced warehouse environment.

Qualifications:

• High school diploma or equivalent.
• 5+ years of warehouse experience, including at least 2 years in a supervisory or leadership role.
• Strong leadership skills with the ability to coach, motivate, and hold employees accountable.
• Excellent written and verbal communication skills.
• Strong organizational, time-management, and problem-solving skills.
• Attention to detail and the ability to work independently with limited direction.
• Working knowledge of Microsoft Office and Windows-based systems.
• Ability to repeatedly lift up to 50 lbs. and stand or walk for extended periods.
• Ability to work in typical warehouse temperatures and conditions.

The Leader We Want

You may be a great fit if you’re the type of leader who:

• Leads by example instead of managing from the sidelines.
• Builds strong relationships while maintaining clear expectations.
• Notices problems and works toward solutions.
• Takes ownership of results.
• Enjoys developing employees and helping a team perform at its best.

If you have warehouse experience, enjoy leading people, and are ready to take ownership of a busy operation, we’d like to hear from you.

Apply today and bring your leadership experience to the CSSI team!

The Warehouse Supervisor leads overall warehouse operations, develops employees, and is accountable for departmental performance, safety, productivity, quality, and continuous improvement. The Warehouse Supervisor provides direction, sets priorities, drives accountability, and ensures operational activities align with company objectives. This role is empowered to make strategic and day-to-day operational decisions that improve efficiency, support customer service goals, and promote a culture of safety, teamwork, and continuous improvement.

LEADERSHIP & TEAM DEVELOPMENT

• Lead, coach, and develop warehouse employees
• Hold employees accountable for attendance, productivity, quality, and safety.
• Support onboarding and performance management.

OPERATIONAL MANAGEMENT

• Oversee daily warehouse operations.
• Manage staffing, workflow, and operational priorities.
• Maintain adequate supplies for warehouse needs
• Ensures daily warehouse goals are achieved for productivity and accuracy
• Maintains strong floor presence and actively engages with employees throughout the shift.

SAFETY & COMPLIANCE

• Maintain a strong safety culture.
• Ensure compliance with policies and regulations.
• Lead incident investigations and corrective actions.

PERFORMANCE & CONTINUOUS IMPROVEMENT

• Monitor and improve KPIs.
• Implement process improvements.
• Recognize performance and address deficiencies.

COMMUNICATION

• Communicating priorities across departments within the warehouse
• Communicate with other departments in the company to achieve company objectives.
• Escalate significant issues and recommend solutions.

QUALIFICATIONS

• High school diploma or equivalent preferred
• Supervisory experience preferred.
• Strong leadership and organizational skills.

KNOWLEDGE, SKILLS, AND ABILITIES

• Leadership
• Coaching
• Operational planning
• Problem solving
• Data-driven decision making

PHYSICAL REQUIREMENTS

• Stand/walk for extended periods.
• Lift and move materials as required.

SUCCESS FACTORS

• Provides strategic and daily leadership, develops employees, and ensures operational excellence through accountability and continuous improvement.
• Build trust and respect through fairness, consistency, and follow-through.
• Demonstrates ownership of the operation and takes responsibility for results.
• Make decisions that support company goals while balancing employee needs.
• Focus not only on daily execution but also on the broader goals and long-term success of the organization.