Warehouse Supervisor

Warehouse & Customer Service Supervisor | Christchurch

Are you an experienced warehouse professional with strong leadership skills and a passion for customer service? We are seeking a hands-on Warehouse & Customer Service Supervisor to lead day-to-day operations and ensure the smooth running of our busy Christchurch branch. This is a full-time role working Monday to Friday, 8:00am to 5:00pm.
The role oversees warehouse operations, customer service functions, team coordination, stock control, and workplace health and safety.
About the Role:
You'll be responsible for leading both the Warehouse and Customer Service teams, ensuring daily operations run efficiently while maintaining high standards of customer service, safety, and accuracy. This is a hands-on leadership role where you'll work alongside the team, coordinate workloads, and drive continuous improvement across the operation.
Key Responsibilities

• Lead and support Warehouse and Customer Service staff.
• Coordinate daily workloads, staffing, and priorities.
• Oversee receiving, storage, picking, packing, and dispatch operations.
• Maintain stock accuracy.
• Ensure customer enquiries and orders are handled professionally and efficiently.
• Drive a strong health and safety culture and ensure compliance with company procedures.
• Monitor team performance and provide coaching and support where required.
• Work closely with management to identify improvements and implement operational efficiencies.

What We're Looking For

• Previous experience in a warehouse supervisory or team leader position.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent communication and customer service skills.
• Proven ability to manage priorities in a fast-paced environment.
• Strong organisational skills and attention to detail.
• Commitment to health and safety best practices.
• Forklift experience and warehousing systems experience would be advantageous.

What's on Offer

• Stable full-time position with regular weekday hours.
• Opportunity to lead an established team.
• Supportive and positive workplace culture.
• Diverse role combining operations, customer service, and people leadership.
• Career development opportunities within a growing business.
• Benefits and profit share.

If you're a proactive leader who enjoys being involved in day-to-day operations while developing a high-performing team, we'd love to hear from you. Apply now and email your CV to [email protected] or call [021 404 730](tel:021 404 730).