Warehouse Supervisor

Key Responsibilities:

1. Warehouse Operations

• Supervise daily inbound and outbound warehouse activities, including receiving, put-away, picking, packing, loading, and dispatch.
• Ensure customer orders are prepared accurately and delivered according to required schedules.
• Monitor warehouse productivity and order fulfillment performance.
• Coordinate with Sales, Customer Service, Purchasing, and Logistics teams to ensure smooth operational flow.
• Ensure proper staging and verification of goods before loading and dispatch.

2. Inventory Management & Control

• Assist in maintaining inventory accuracy through cycle counts, stock checks, and stock reconciliation.
• Support the implementation of FIFO/FEFO practices and expiry date monitoring.
• Assist in identifying and reporting inventory discrepancies, damaged stock, and stock variances for investigation and corrective action.
• Monitor and report slow-moving, ageing, near-expiry, or damaged inventory to the Senior Executive, Warehouse.
• Ensure inventory transactions, stock movements, and warehouse records are updated accurately in the ERP/WMS system.
• Support periodic stock counts and inventory verification activities.
• Assist in maintaining proper stock organization, labelling, and batch control within the warehouse.

3. Warehouse Operations Support & Coordination

• Assist in coordinating daily warehouse operations and ensuring smooth workflow execution.
• Perform operational warehouse tasks including receiving, put-away, picking, packing, stock replenishment, and dispatch activities as required.
• Support manpower coordination to ensure daily operational requirements are achieved efficiently.
• Manage attendance, overtime, and shift planning to ensure optimal productivity.

4. Food Safety, Quality & Compliance

• Ensure compliance with food safety requirements, cold chain procedures, and warehouse SOPs.
• Maintain warehouse cleanliness and implement 5S practices.
• Ensure proper handling and storage of chilled, frozen, and ambient products.
• Conduct routine inspections to ensure compliance with safety, hygiene, and operational standards.
• Ensure damaged, returned, or non-conforming products are properly identified and segregated.

5. Safety & Security

• Enforce workplace safety policies and safe operation of warehouse equipment, including forklifts and pallet jacks.
• Ensure PPE compliance among all warehouse personnel.
• Investigate operational incidents and recommend preventive actions.
• Maintain warehouse security, stock protection, and loss prevention controls**.**

Requirements:

1. Minimum SPM, Certificate, or equivalent qualification.
2. Minimum 3-5 years of warehouse supervisory experience, preferably in FMCG, food distribution, chilled or frozen products.
3. Strong understanding of warehouse operations, inventory control, and FEFO/FIFO principles.
4. Experience using ERP/WMS systems.
5. Good leadership, communication, and problem-solving skills.
6. Familiarity with warehouse safety and food handling requirements.
7. Ability to work in a fast-paced, high-volume distribution environment.
8. Candidates must be willing to work 5.5 days per week.