Warehouse Supervisor

Stratix Corporation is the trusted advisor for many industry-leading global enterprises, offering the most comprehensive managed services portfolio to help companies operationalize and realize the full value of their mobile investments. Our passion is partnering with businesses to operationalize their mobile investments with high-value services that drive competitive differentiation.

Position Summary:

The Warehouse Operations Manager oversees daily warehouse operations, including receiving, inventory control, order fulfillment, shipping, and cycle counting. Reporting to the Director of Logistics and Warehouse Operations, this role ensures efficient workflow, inventory accuracy, effective vendor relationships, and the proper management of packaging materials and warehouse resources.

Key Responsibilities:

• Lead and develop a high-performing warehouse team while building strong relationships with senior leadership and key stakeholders.
• Partner cross-functionally with Order Management, Production/Staging, Customer Service, Project Management, Finance, IT, and other departments to support operational goals.
• Monitor and improve key service metrics across receiving, picking, fulfillment, and shipping to ensure a strong customer experience.
• Drive operational strategy, process improvements, and innovation to support productivity, revenue, profitability, and overall warehouse performance.
• Manage multiple priorities in a fast-paced environment while maintaining effective communication and consistent follow-through.
• Communicate warehouse performance, trends, challenges, and improvement initiatives to senior management and leadership.
• Maintain overall accountability for warehouse safety, quality, productivity, inventory accuracy, and customer service.
• Manage warehouse staffing activities, including hiring, onboarding, scheduling, training, coaching, performance management, and policy compliance.
• Evaluate workflows, staffing needs, space utilization, and equipment layout to identify and implement operational improvements.
• Develop, implement, and enforce warehouse work instructions, safety standards, procedures, and regulatory requirements.

Qualifications:

• Bachelor’s degree in Supply Chain Management, Logistics, or a related field preferred, with 4–7 years of warehouse operations management experience.
• Strong leadership and people management skills, with demonstrated success building a culture of continuous improvement.
• Advanced Microsoft Excel and PowerPoint skills, including data analysis, KPI development, operational reporting, and performance tracking.
• Strong analytical and problem-solving abilities with experience translating data and cross-functional input into actionable operational improvements.
• Proven ability to manage multiple priorities, delegate effectively, work independently, and drive results in a fast-paced environment.
• Experience with Oracle ERP or other ERP/Warehouse Management Systems; knowledge of FedEx and UPS shipping systems preferred.
• Strong written and verbal communication skills; valid driver’s license required and forklift operator certification preferred.