Warehouse Supervisor

Role Overview

Saudi Gold Refinery (SGR) is seeking a Warehouse Supervisor in Riyadh, Saudi Arabia to oversee the receipt, storage, and dispatch of industrial and chemical inventory. This role supports the downstream refining operations by ensuring critical consumables are available for continuous production. The position requires strict adherence to safety standards for hazardous materials and accurate inventory control within our ERP system.

The Warehouse Supervisor will report directly to the Supply Chain Manager and will play a key role in maintaining operational continuity for the refinery. This position impacts production efficiency by minimizing stockouts and ensuring rapid processing of inbound logistics.

Key Responsibilities

The following responsibilities define the core accountabilities for this position.

Inventory Accuracy Management

The role maintains inventory accuracy above 98% by conducting regular cycle counts and investigating discrepancies immediately.

Hazardous Material Compliance

This position ensures all chemical reagents are stored in compliance with SASO standards and MSDS requirements to prevent safety incidents.

Team Supervision and Rostering

The supervisor manages shift rosters for warehouse operators to ensure adequate coverage for 24/7 refinery operations.

Inbound Logistics Coordination

The role verifies incoming shipments against purchase orders and coordinates with customs brokers to clear goods efficiently.

Safety Protocol Enforcement

This position enforces strict adherence to PTW and LOTO procedures during all warehouse and maintenance interactions.

ERP System Utilization

The supervisor processes all goods receipts and issues in the ERP system to ensure real-time visibility of stock levels.

Space Optimization

This role optimizes warehouse layout and bin locations to improve picking efficiency and maximize storage capacity.

Audit Support

The position provides accurate documentation and physical verification support for internal and external audits.

Contractor Management

The supervisor oversees third-party logistics personnel to ensure they comply with SGR site access and safety rules.

Process Improvement

This role identifies bottlenecks in warehouse workflows and implements solutions to reduce handling time and errors.

Success Metrics

• Inventory accuracy rate remains at or above 98% throughout the fiscal year.
• Zero lost-time injuries or environmental spills occur in the warehouse area.
• Average time to receive and put away inbound shipments decreases by 15%.
• Physical inventory variance is maintained below 0.5% of total stock value.
• All warehouse staff complete mandatory safety and technical training on schedule.
• Saudization targets for warehouse roles are met in compliance with Nitaqat regulations.
• Internal audit findings related to warehouse controls are resolved within 30 days.

Equal Opportunity Statement:

Saudi Gold Refinery welcomes applications from all qualified candidates. Hiring decisions are made based on role requirements, skills, experience, and alignment with Saudization and Vision 2030 priorities.

Desired Candidate Profile

• Bachelor's degree in Supply Chain, Logistics, or a related technical discipline.
• Five or more years of warehouse supervision experience in an industrial or manufacturing setting.
• Demonstrated knowledge of hazardous material handling and storage regulations.
• Proficiency in ERP systems such as Odoo and Jisr for inventory transactions.
• Understanding of Saudi Customs procedures and import documentation.
• Valid forklift certification and ability to train others on safe equipment operation.
• Fluency in English and Arabic for effective communication with staff and authorities.
• Ability to work in an industrial plant environment with associated physical demands.

Preferred / Nice-to-have

• Experience in the mining, precious metals, or high-security logistics industries.
• Lean Six Sigma certification or proven track record in process improvement.
• Familiarity with ISO 9001 and ISO 14001 quality and environmental standards.
• Experience with automated warehouse systems and barcode technologies.