Warehouse Supervisor

Warehouse Supervisor

About McNaughton McKay Group:

McNaughton McKay Group (MMG) is a 100% employee-owned distributor of electrical and PVF (pipes, valves, and fittings) solutions, serving the industrial, commercial and construction markets. Our portfolio of trusted brands operates from more than 60 branches across nine states and Germany. At MMG, we do more than deliver products. We build lasting partnerships—backed by deep inventory and local expertise—to keep your projects moving and businesses growing. Our empowered team provides the support, insight and scalable solutions needed to navigate today’s demands and solve our customers’ most complex challenges.

Role Purpose:

The Warehouse Supervisor assures that all internal and external customers receive orders in a timely, cost-effective, and accurate manner. Builds positive employe relationships and balances the work activities and scheduling according to business needs.

As Warehouse Supervisor, you will:

• Oversee all operational duties of the warehouse staff (shipping, receiving, order picking, inventory, delivery, etc.); may provide assistance throughout the warehouse.

• Coordinate warehouse staffing needs with the Senior Warehouse Leadership.

• Assist with departmental cross training and in professional development of team members.

• Maintain safety, quality, and productivity standards established by the leadership team. Report any concerns to Senior Warehouse Leadership.

• Communicate with Senior Warehouse Leadership and provide feedback including employee counseling and coaching actions initiated to maintain a sage and productive work environment.

• Understand and apply the policies of the employee handbook with day-to-day application of the following sections: Timekeeping and Payroll, Work Conditions and Hours, and Employee Conduct and Disciplinary Action.

• Oversee and troubleshoot logistics, inventory, and general customer service-related issues.

• Become certified to operate all warehouse machinery.

• Assist in creating, implementing, and revising quality procedures and work instructions.

• Support the implementation and processes of third-party warehouse software applications, such as TWL, DQ, Globalship, and their successors.

Desired Knowledge/Skills/Abilities Include:

• High school diploma or GED required; Associate’s degree preferred or demonstrated progression toward degree completion. Additional experience will be considered in lieu of an Associate’s degree

• Three or more years of experience in warehouse operations

• One year of warehouse leadership experience

• Proven leadership ability with good organizational skills, attention to detail, and good verbal and written communication skills

• Ability to analyze information requirements and needs, identify problems, and solve them to ensure efficient utilization of work processes.

• Working knowledge of WebUI Business System and MS Office products

Reporting Structure:

Reports To: Operations Manager

Direct Reports: Warehouse Associates and/or Delivery Drivers

Working Conditions:

Normal warehouse environment.

EEO/AA/M/F/Vet/Disability Employer:

The above statements are intended to describe the essential functions and related requirements of persons assigned to this job.  They are not intended as an exhaustive list of all job duties, responsibilities and requirements.