Warehouse Supervisor

Key responsibilities & duties

• Supervise and coordinate daily warehouse and e-commerce fulfilment activities.
• Plan manpower allocation and work schedules according to daily operational requirements.
• Lead, guide, train and monitor warehouse employees to ensure productivity and work quality.
• Ensure goods are accurately received, stored, picked, packed and dispatched according to operational requirements.
• Monitor order fulfilment to ensure e-commerce orders are processed accurately and within the required timeline.
• Ensure proper loading and unloading of incoming and outgoing goods.
• Monitor inventory movement and conduct regular stock counts and cycle counts.
• Investigate and report inventory discrepancies, damaged goods or operational issues.
• Ensure proper use and maintenance of warehouse equipment, including forklifts, pallet jacks, scanners and other handling equipment.
• Enforce warehouse safety procedures and ensure the workplace is clean, safe and organised.
• Ensure compliance with company SOPs, policies and relevant regulatory requirements.
• Identify opportunities to improve warehouse processes, productivity and cost efficiency.
• Prepare and maintain reports relating to warehouse productivity, inventory accuracy, manpower and operational performance.
• Coordinate closely with E-Commerce, Operations, Logistics, Customer Service and other relevant departments to ensure smooth order fulfilment.
• Perform any other duties assigned by Management from time to time.

Work experience and skills

• Minimum SPM or equivalent qualification.
• Valid forklift certification or licence is preferred / required where applicable.
• Additional qualification in Warehouse Management, Logistics, Supply Chain or a related field will be an added advantage.
• Relevant working experience in warehouse, logistics or e-commerce fulfilment operations.
• Previous supervisory or team-leading experience is preferred.
• Experience in receiving, picking, packing, stock control and dispatch operations.
• Experience operating forklifts and other warehouse equipment.
• Familiarity with warehouse scanners, inventory systems or Warehouse Management Systems (WMS) would be an advantage.
• Good understanding of inventory control and warehouse safety practices.
• Strong leadership and people-management skills.
• Good planning, coordination and problem-solving abilities.
• Able to work in a fast-paced environment and meet daily operational deadlines.
• Detail-oriented with a strong focus on accuracy.
• Physically fit and able to perform warehouse-related duties when required.
• Good communication and teamwork skills.

Job Type: Full-time

Pay: RM2,500.00 - RM2,800.00 per month

Benefits:

• Additional leave
• Free parking
• Health insurance
• Opportunities for promotion
• Parental leave
• Professional development

Application Question(s):

• What is your current & expected salary?
• How old are you ?
• Do you have experience in handling ecommerce warehouse before ? if yes , how long ?
• Do you have experience as warehouse supervisor before ?
• What is your notice period ?
• Are you willing to work at shah alam seksyen 16 and work on Saturday (Alternate) ?

Experience:

• Warehouse: 1 year (Required)

Work Location: In person