Warehouse Supervisor

The Warehouse Supervisor is responsible for overseeing the daily warehouse operations, including inbound receiving, storage, inventory control, order preparation, dispatch, and warehouse audit activities. The position ensures that stocks are properly received, recorded, stored, picked, and dispatched accurately and on time to support retail store operations.

The Warehouse Supervisor will also lead and train warehouse staff, ensuring compliance with company procedures, inventory controls, safety standards, and operational requirements.

Key Responsibilities

1. Warehouse Operations

• Supervise daily warehouse activities, including receiving, storing, picking, packing, transferring, and dispatching of stocks.
• Ensure proper organization, identification, and storage of merchandise and supplies.
• Monitor warehouse cleanliness, safety, and proper utilization of storage areas.
• Ensure all warehouse transactions are properly documented and recorded.

2. Inbound / Receiving

• Supervise the receiving of incoming stocks from suppliers, branches, and other sources.
• Verify quantities, item descriptions, condition, and supporting documents against delivery receipts, purchase orders, or transfer documents.
• Ensure discrepancies, damages, shortages, or excess quantities are immediately reported and documented.
• Coordinate with Purchasing, Operations, Finance, and other concerned departments regarding receiving discrepancies.

3. Dispatch & Outbound Operations

• Oversee preparation and dispatch of stocks for retail stores, customers, branches, and other destinations.
• Ensure proper picking, checking, packing, and loading of items before dispatch.
• Verify dispatch documents and ensure that released quantities match approved requests or transfer documents.
• Coordinate delivery schedules and ensure timely and accurate dispatch.
• Monitor returned, undelivered, or damaged items and ensure proper documentation.

4. Inventory Control & Audit

• Conduct and supervise regular inventory counts, cycle counts, and physical inventory audits.
• Investigate inventory variances, missing stocks, overages, damages, and discrepancies.
• Ensure proper reconciliation between physical stocks and system records.
• Implement controls to minimize inventory losses, errors, and unauthorized stock movements.
• Prepare inventory reports and recommend corrective actions when discrepancies are identified.
• Coordinate with Retail Operations and Finance during inventory investigations and reconciliation.

5. Retail Stock Support

• Ensure timely and accurate replenishment of stocks for retail stores.
• Monitor stock movement and availability to support store requirements.
• Coordinate with store personnel regarding stock requests, transfers, returns, and discrepancies.
• Ensure that retail-bound stocks are properly checked before dispatch.

6. Staff Supervision & Training

• Lead, supervise, and monitor warehouse personnel in their daily assignments.
• Conduct orientation and on-the-job training for new warehouse staff.
• Train employees on proper receiving, inventory handling, picking, packing, dispatch, documentation, and safety procedures.
• Monitor employee productivity, attendance, work quality, and compliance with warehouse policies.
• Provide coaching and corrective guidance when operational standards are not met.
• Develop staff capability to ensure proper manpower coverage for warehouse operations.

7. Documentation & Reporting

• Maintain accurate warehouse records, including receiving, transfers, dispatches, returns, damages, and inventory adjustments.
• Prepare daily, weekly, and monthly warehouse and inventory reports.
• Report operational issues, inventory discrepancies, damaged stocks, and other concerns to management.
• Maintain proper filing and documentation for audit and compliance purposes.

8. Safety, Security & Compliance

• Ensure compliance with company policies, warehouse procedures, and safety standards.
• Monitor proper handling, movement, and storage of merchandise.
• Ensure access to warehouse areas is properly controlled.
• Report incidents, damages, losses, and safety concerns immediately.
• Promote a disciplined, organized, and accountable warehouse environment.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Operations Management, or a related field is preferred.
• At least 2–3 years of experience in warehouse, logistics, inventory, or distribution operations, preferably in a retail environment.
• Experience supervising warehouse personnel and handling inventory audits.
• Knowledge of inbound, outbound, dispatch, stock transfer, and inventory control processes.
• Strong organizational and problem-solving skills.
• Good communication and leadership skills.
• Computer literate and preferably experienced with warehouse management or inventory systems.
• Willing to work in a fast-paced retail and distribution environment.

Key Competencies

• Warehouse & Logistics Management
• Inventory Control & Audit
• Inbound & Receiving Operations
• Dispatch & Distribution
• Retail Stock Management
• Staff Supervision & Training
• Problem Solving & Investigation
• Documentation & Reporting
• Attention to Detail
• Leadership & Accountability

Key Performance Indicators (KPIs)

• Inventory accuracy
• Receiving accuracy and timeliness
• Dispatch accuracy and on-time dispatch rate
• Inventory variance and shrinkage rate
• Order fulfillment accuracy
• Warehouse productivity
• Stock damage rate
• Compliance with warehouse procedures
• Staff productivity and training completion
• Timeliness and accuracy of warehouse reports

Pay: Php19,000.00 - Php25,000.00 per month

Benefits:

• Company events

Work Location: In person