WAREHOUSE SUPERVISOR

About the role

We are looking for a Warehouse Supervisor to oversee daily warehouse operations and lead the warehouse team to achieve operational, quality and customer service targets. You will supervise Coordinators, Shift Leaders and Operators, ensure compliance with SOP/WI, resolve operational issues and drive continuous improvement in a fast-paced logistics environment.

Key responsibilities

• Lead and supervise warehouse Coordinators, Shift Leaders and Operators in line with company policies and SOP/WI
• Plan daily, weekly and monthly work activities, manpower deployment and shift schedules
• Monitor staff attendance, punctuality, performance and productivity
• Conduct regular team briefings and provide coaching, training and guidance to staff
• Oversee daily inbound and outbound warehouse activities to ensure smooth and timely operations
• Monitor receiving, putaway, storage and cargo movement to ensure accuracy and proper handling
• Conduct regular Gemba walks and ensure cargo is properly stored, positioned and maintained
• Ensure daily housekeeping and a safe, clean and organised working environment
• Supervise and resolve issues relating to inbound/outbound shipments, inventory and warehouse operations
• Prepare and maintain operational reports required by management and customers

About you

• Diploma/Degree in Logistics, Supply Chain Management, Warehouse Management, Business Administration or related field
• Minimum 3–5 years of warehouse/logistics experience, with supervisory experience preferred
• Strong knowledge of warehouse operations, inventory control, receiving, putaway and shipment handling
• Experience in WMS/UWS or other warehouse management systems will be an advantage
• Good leadership, communication and problem-solving skills
• Able to manage manpower, multiple priorities and operational issues in a fast-paced environment
• Strong sense of responsibility, discipline and customer focus
• Willing to work shifts, overtime, weekends or public holidays when required