Business: Lyppard

Location: Aitkenvale, QLD, AU, 4814

Employment Type: Permanent Full Time

Warehouse Supervisor

• Supervise a close-knit warehouse team and coordinate daily operations
• Drive safety, quality, productivity and on-time order delivery
• Improve processes, performance and employee engagement

The Role

Lyppard is seeking an experienced, hands-on Warehouse Supervisor to lead our Townsville operation during an exciting period of growth. With increasing volumes across North Queensland, this role is critical to maintaining the high service standards our customers rely on.

As the senior on-site leader, you will oversee day-to-day warehouse operations, coordinate local resources and act as the key escalation point for operational issues, safety incidents and customer service matters.

This role combines practical operational oversight, people leadership and process improvement, with a clear focus on delivering orders in full and on time.

What You Will Do:

• Lead and develop the team: Provide clear direction, feedback, coaching, performance management and development planning.
• Coordinate daily operations: Prioritise receiving, picking, packing, dispatch and delivery activities to meet service requirements.
• Improve performance: Track agreed KPIs and use operational data and industry best practice to improve productivity, accuracy and efficiency.
• Maintain inventory control: Complete physical counts, reconcile stock in the system and escalate discrepancies promptly.
• Oversee compliance: Ensure safety, security, temperature-control, shipping and standard operating procedures are followed.
• Manage resources: Coordinate warehouse equipment, facilities and delivery fleet requirements to support reliable operations.
• Build strong relationships: Communicate clearly with the team and internal and external stakeholders, while maintaining accurate documentation.

What We Are Looking For:

• Warehouse leadership experience: Previous experience leading warehouse, distribution or logistics operations in a supervisory role.
• People leadership: Proven ability to coach, motivate and develop team members while maintaining accountability and performance standards.
• Operational expertise: Strong understanding of warehouse processes, inventory control, dispatch, safety and service delivery.
• Decision-making and problem-solving: Able to prioritise workloads, resolve issues and make sound decisions in a fast-paced environment.
• Systems and communication: Strong organisational, communication and computer skills, including Microsoft Office.
• Forklift licence: Current forklift licence is essential.

Benefits

This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.

Other benefits include:

• Novated Leasing & Corporate Rewards – Access tax-effective vehicle leasing and a comprehensive cashback program across hundreds of retail, travel, and entertainment brands.
• Employee Share Plan - Build long-term wealth with our ASX/NZX shared equity program.
• Company Paid Parental Leave - Supporting your family with paid leave options.
• Health Insurance Discounts - Enjoy reduced corporate rates on private health cover.
• Mental Health Wellbeing – Free, confidential support via our Employee Assistance Program (EAP).
• Staff Awards & Referrals – Be recognized via our peer rewards and cash referral bonuses.
• And More!

We are committed to fostering a workplace that values diversity and inclusion. As an equal opportunity employer, we actively strive to build a gender-equitable team and cultivate a culture that embraces individuals from all walks of life. We welcome applications from candidates of diverse backgrounds, abilities, ages, and cultures (including First Nations Peoples).

Our commitment to inclusivity extends to supporting candidates with disabilities throughout the recruitment process. If you require any accommodations due to disability, please inform us by reaching out to [email protected]. We believe that a diverse and inclusive workforce enriches our organisation and contributes to our success.

About Us

Lyppard is the leading Australian veterinary wholesaler, supporting veterinarians as they care for companion animals, production animals and the elite athletes of the equine world.

Lyppard Australia is a division of Animal Care and part of the EBOS Group. With almost 5,700 employees in 133 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.

EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.

How to Apply

At Lyppard, we value hard work, initiative, and a collaborative spirit. If you are ready to build a rewarding career with a market leader, click 'Apply’ to submit your resume.We look forward to hearing from you!

Important Application Information:

• Right to Work: Candidates must have the legal right to work in Australia to be considered for this position.
• Background Screening: The preferred candidate will be required to undergo standard pre-employment screening prior to an offer of employment.
• Recruitment Agencies: No agency assistance is required for this vacancy.