Warehouse Supervisor

Schedule: Monday-Friday 11am-8pm

Compensation: $72,000

Job Responsibilities:

• Directly oversees daily shift operations to include selection, shipping, receiving, and trailer

loading operations.

• Reviews orders, shipping or receiving notices to determine work sequences, ensuring that

priority loads are handled timely.

• Supervises daily activity of warehouse Team Members and Traffic Clerks.
• Resolves issues that arise when orders are being picked, loaded or inbounded.
• Directs the Traffic Clerk regarding how the work is to be assigned for the operators and the

schedule.

• Maintains performance records of assigned associates.
• Inspects and analyzes operations for risk, and immediately communicates findings.
• Assigns work and monitor productivity to ensure high standards of quality, accuracy,

housekeeping, product damage minimization, safety and overall efficiency.

• Plans assignments, coordinates and monitors operations within the warehouse to ensure

on-time deliveries are achieved, reducing irregularities and damage.

• Promotes safety in work processes and Team Member performance by supporting

company and/or facility safety programs by educating Team Members, and by ensuring a
generally safe work environment.

• Enforces safety rules and regulations; ensures that all incidents are reported and

documented.

• Communicates policies, safety regulations and SOPs to operators and Traffic Clerks;

monitors to ensure compliance and consistency; takes corrective action as necessary and
documents the issue and actions taken.

• Conducts shift change meetings, completing the roll call sheet, noting absences.
• Completes Attendance Slips as necessary
• Conducts shift turnover review with oncoming Supervisor; completes Shift Change Sheet to

provide consistent information between shifts.

• Reviews shift change sheet from previous shift and communicates pertinent information at

shift change meeting.

• Audits loads that are picked and staged on the dock, providing feedback to the operators

and other supervisors.

• Seals all outbound loads, ensuring that they are loaded with the correct configuration as

well as the correct trailer and seal information.

• Ensures that facility is maintained clean and in an orderly fashion; audits the Aisle to ensure

proper documentation and completion of housekeeping.

• Ensures that product damage is kept to a minimum.
• Works to maintain high level of Team Member morale and recognition.
• Trains, coaches and provided feedback of warehouse Team Members; gives feedback as

necessary to Team Members through factual data and subjective observations.

• Coaches and counsels Team Members regarding job performance, methods of performing

job tasks and safety.

• Resolves Team Member relations issues that arise during shift.
• Investigates operational errors/discrepancies to determine the cause; counsels/coaches

operator about resolution and gives corrective action where needed.

• Investigates any inventory issue, including holds or missing products for orders. Confers

with Inventory Team about accuracy and quality control issues.

• Reviews with the Forklift Operator QI issues that are communicated from the Inventory

Team and verifies resolution.

• Reviews and ensures accuracy of time records in UltiPro; approves time records.
• Informs Warehouse Senior Management of all operating issues and problems and makes

recommendations for corrective action to ensure quality warehouse operations and

customer service.

• Prepares, compiles, and submits reports on work activities, operations, and work-related

accidents.

• Drives vehicles or operates machines or equipment to complete work assignments or to

assist workers.

• Reliable attendance at scheduled shifts.
• Performs all duties in conformance to appropriate safety and security standards.
• Performs all other duties as assigned or needed.

SKILLS & ABILITIES

• Education: High School Graduate or General Education Degree (GED).
• Experience: Three (3) years previous work experience in warehouse; supervisory experience

preferred.

• Computer Skills: Intermediate computer skills; MS Office (Excel, Access and Word).
• Certificates & Licenses: Forklift certification

POSITION QUALIFICATIONS

Competency Statement(s)

• Attendance - Ability to work required schedule and arrive at work on time and work

alternative schedules to accommodate the needs of the business.

• Communication - Ability to effectively communicate in writing and verbally in a courteous

and professional manner with others. Ability to understand and follow verbal and written

instruction.

• Diversity Oriented - Ability to work effectively with people regardless of their age, gender,

race, ethnicity, religion, or job type.

• Relationship Building - Ability to establish and maintain effective working relationships

with customers, co-workers and management.

• Active Listening – Ability to actively attend to, convey, and understand the comments and

questions of others.

• Coaching and Development – Ability to provide guidance and feedback to help others

strengthen specific knowledge/skill areas.

• Mathematics – Ability to perform basic math (addition, subtraction, multiplication and

division) in all units of measure using whole numbers, fractions and decimals.

• Language - Ability to read and interpret documents such as receivers, invoices, operating

instructions and procedure manuals. Ability to write routine reports and correspondence.
Ability to effectively present information to top management, customers, and Team
Members.

• Accuracy - Ability to perform work accurately and thoroughly.
• Detail Oriented - Ability to pay attention to the minute details of a project or task and

prioritize tasks. Ability to handle multiple tasks/projects simultaneously.

• Analytical Skills – Ability to define problems, collect data, establish facts and draw valid

conclusions.

• Accountability - Ability to accept responsibility and account for his/her actions.
• Reliability – Ability to be dependable and trustworthy.
• Responsibility – Ability to be held accountable or answerable for one’s conduct.
• Leadership - Ability to influence others to perform their jobs effectively and to be

responsible for making decisions.

• Business Acumen – Ability to grasp and understand business concepts and issues.
• Decision Making – Ability to make critical decisions while following company procedures.
• Self-Motivated – Ability to be internally inspired to perform a task to the best of one’s

ability using his or her own drive or initiative.

• Safety Awareness - Ability to identify and correct conditions that affect employee safety.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with

disabilities to perform the essential functions.

Experience

Required

• 3 year(s): Supervisory Warehouse

Education

Required

• High School or better

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.