Warehouse Supervisor

• Ensure excellent receiving, identifying, storing, dispatching, and quality control to achieve high customer satisfaction.
• Monitor warehouse performance, accuracy of inventory/transactions, and maintain complete documentation and reports.
• Lead, coach, and allocate workload for warehouse teams; determine staffing levels and conduct daily shift meetings.
• Coordinate with customers and internal departments to resolve issues, maintain smooth inbound/outbound operations, and support site communication activities.
• Review trends, identify gaps, improve procedures, and update training plans while addressing training/qualification needs.
• Act as key operational contact during assigned shifts, overseeing safety, people, and overall warehouse performance.

Qualification:

• Good understanding of warehousing/logistics operations, including experience handling bonded zone warehouses, and experience with WMS.
• Strong customer focus with solid analytical, problem‑solving, and organizational skills.
• Proven leadership with ability to plan, take ownership, and work independently.
• Proficient in Microsoft Office (Excel & PowerPoint).
• Strong verbal and written business communication skills, preferably able to communicate in English.
• Knowledge of recruitment, coaching, termination practices, and legal compliance; able to handle varied situations with minimal supervision.
• Willing to be placed in Semarang.