Warehouse Supervisor

***NO AGENCIES PLEASE***

Warehouse Supervisor

Location: Crick, NN6 7EX

Hours of work: 42.5 hours per week. Monday - Friday 05:00 - 14:00. 30 mins unpaid meal break each day

Salary: £36,000 per annum, £16.30 per hour

Job Type: Full-time, Permanent

Valid PPT/FLT truck licences required.

Must be willing to work a 17:00-02:00 night shift 5 weeks per year for holiday cover.

The NX Group is a privately-owned company and leading national pallet distribution and warehouse solution. At NX you will be part of our work family and being a family run business, we add ‘the personal touch’ to your employment. We care about our workforce and treat everyone with dignity and respect.

The NX Group deliver highly secure supply chain solutions that ensure our customers’ products are always safe in our hands. We offer a flexible suite of secure logistics and warehousing solutions for goods that require an extra level of care, with an emphasis on exceptional service and performance. Our secure warehouse facilities and one-touch distribution solutions deliver peace of mind for our customers, allowing them to focus on growing their business and brands. Our distribution and warehousing divisions have grown year on year and we continually strive to ensure our emphasis remains on quality, security and service.

NX values: Create a happy workplace, Be the best you can, Drive The NX Group Forward and Deliver a personal approach.

Job Summary

We are looking for an experienced, motivated and hands-on Warehouse Supervisor to join our team and oversee the day-to-day running of our busy cross-dock operation.

This is an excellent opportunity for someone with strong leadership skills and experience in a fast-paced warehouse or transport environment who can motivate a team, maintain high operational standards and ensure freight moves through the operation safely, accurately and efficiently.

The ideal candidate will take a proactive approach in shaping the role, identifying opportunities for improvement and driving productivity to support business growth.

Key Accountabilities

• Supervise and coordinate the day-to-day cross-dock operation, ensuring the safe, accurate and timely processing of inbound and outbound palletised freight.
• Lead, motivate and develop warehouse operatives, managing attendance, performance and conduct to achieve operational targets and maintain high standards.
• Monitor productivity and operational KPIs, identify issues and implement improvements to minimise damages, losses and service failures.
• Maintain effective communication with drivers, transport planners, colleagues and management, providing updates and escalating operational issues as required.
• Support staff induction and training, leading by example to promote teamwork, accountability and continuous improvement.
• Manage employee relations activity, such as absence and performance management, accident reporting, investigations, disciplinary proceedings and ensure the training and development of the operation is carried out in line with Company policies and procedures

General

• Ensure the high level of Health, safety and welfare of all self and others through adherence to the Health and Safety statement and policy
• Responsible for legislative compliance for all operational related Health & Safety issues and equipment management
• Adhere to all relevant standard operating procedures and safe systems of work at all times
• Keep all warehouse areas clean and tidy and operate ‘clean as you go’
• Work efficiently and effectively as part of a team
• Be adaptable and flexible in your approach to work
• Promote crime prevention and awareness amongst the warehouse team and advise/act upon any security concerns
• To perform any reasonable request from the Operations Managers

Skills, Experience and Personal Attributes

• A positive, enthusiastic and flexible attitude, with the ability to adapt to changing operational requirements and working hours.
• Previous supervisory experience within a warehouse, distribution or logistics environment, ideally within a cross-dock, palletised or 3PL operation.
• Strong leadership and people management skills, with the ability to motivate, develop and manage a team to achieve operational targets and KPIs.
• A good understanding of inbound and outbound freight processes, including vehicle capacities and transport requirements
• Strong IT skills (Word, Excel, Outlook, Transport and Warehouse Management Systems)
• Excellent communication, interpersonal and relationship-building skills, with the ability to work effectively with colleagues, drivers, customers and other stakeholders.
• Excellent organisational skills, with the ability to prioritise workloads, manage competing demands and meet time-sensitive deadlines.
• A customer-focused approach, demonstrating professionalism and a commitment to delivering consistently high standards of service and quality.
• Sound judgement, attention to detail and effective decision-making skills, particularly in a fast-paced operational environment.
• A proactive approach to problem-solving, with the confidence to challenge existing practices and recommend improvements where appropriate.
• The ability to remain calm, patient and professional when dealing with challenging situations and competing priorities.

Due to the nature of our business you will be required to complete a standard DBS check that will provide us with criminal record information.

If you are an experienced Warehouse Supervisor who thrives in a fast-paced logistics environment and enjoys leading a team to deliver results, we would love to hear from you.

This is a fantastic opportunity to take ownership of our warehouse operations, implement improvements, drive productivity and support our growing logistics business.

This position is open to applicants who are currently residing in the UK and have the legal right to work in the UK.

Job Types: Full-time, Permanent

Pay: £36,000.00 per year

Benefits:

• Casual dress
• Company pension
• Free parking
• On-site parking
• Referral programme

Application question(s):

• Do you have a valid PPT licence?
• Do you have a valid counterbalance licence?

Experience:

• Warehouse management: 1 year (required)

Work Location: In person