Warehouse Supervisor

Work Schedule Hours: Generally Monday through Friday, generally 8am - 5pm

Position Overview: Supervise and coordinate daily warehouse operations, including receiving, storage, inventory control, order fulfillment, and distribution. Oversee employee performance, workload assignments, and delivery schedules to ensure operational efficiency, inventory accuracy, safety, and customer satisfaction. Maintain accurate records, monitor warehouse productivity, and identify opportunities to improve processes and control costs.

Essential Duties and Responsibilities:

• Plan, organize, supervise, and participate in daily warehouse operations, including receiving, inspecting, storing, picking, packing, loading, issuing, and distributing materials, supplies, and equipment.
• Supervise, train, coach, and evaluate warehouse employees; assign workloads, establish priorities, monitor productivity, and ensure timely completion of tasks.
• Coordinate order processing, deliveries, pickups, transfers, and route scheduling to ensure accurate and timely fulfillment of customer and internal requests.
• Communicate with customers, vendors, and internal departments regarding inventory availability, order status, delivery schedules, and service requirements.
• Maintain accurate inventory records through cycle counts, physical inventories, reconciliations, and timely entry of transactions into warehouse management systems (WMS).
• Monitor stock levels, process requisitions and replenishment requests, investigate inventory discrepancies, and ensure proper handling of returns, damaged goods, and obsolete materials.
• Prepare and maintain shipping documents, packing slips, inventory reports, operational logs, and other required records to support warehouse activities and accountability.
• Ensure efficient warehouse layout, space utilization, product organization, and storage practices to protect inventory and maximize productivity.
• Enforce warehouse safety procedures, proper material handling, housekeeping standards, and compliance with applicable regulations.
• Operate and oversee the safe use, inspection, maintenance, and servicing of forklifts, warehouse vehicles, and other equipment as required.
• Identify and resolve operational issues, shipping errors, and service failures; implement process improvements to increase efficiency, accuracy, and customer satisfaction.
• Coordinate with management and other departments on inventory audits, special projects, operational goals, and changing business needs.
• Perform other duties as assigned.

Job Skills Required:

• Knowledge of warehouse operations, inventory control, shipping, receiving, distribution, and stock management procedures.
• Ability to supervise, train, and motivate employees while managing workloads and competing priorities in a fast-paced environment.
• Proficiency with warehouse management systems (WMS), inventory software, data entry, recordkeeping, and reporting.
• Strong organizational, communication, interpersonal, problem-solving, and decision-making skills.
• Knowledge of warehouse safety regulations, material handling, space utilization, and equipment maintenance.
• Ability to operate forklifts, pallet jacks, warehouse vehicles, and other equipment, subject to required training and authorization.
• Ability to maintain accurate records, meet deadlines, communicate professionally, and provide excellent customer service.
• Ability to perform essential physical warehouse duties, including lifting and moving materials, in accordance with job requirements and safety procedures.

Knowledge Required:

• Port and rail operations; US customs; warehouse operations

Experience Required

• Trucking Industry