Warehouse Supervisor

Small Things is hiring a full-time, on-site Warehouse Supervisor to lead daily operations at our Roxborough warehouse, which supplies our Small Things Markets and more than 50 partner pantries across the Philadelphia region.

About Small Things

Small Things provides targeted access to nutritious food, workforce development, and services to advance family stability in high-poverty neighborhoods. Started as a 501(c)(3) during the 2020 pandemic, we’ve provided millions of meals across the city, aided by thousands of volunteer moments. Today, three (soon to be four) Small Things Markets offer dignified, full-choice shopping in low-stability neighborhoods, and together with Philabundance and other major food banks, we stock more than 50 local pantries across the region.

Our values: Collaboration, Dignity, Integrity, Impact, Compassion.

About the Role

Reporting to the Director of Operations, the Warehouse Supervisor ensures safe, efficient handling and distribution of donated and purchased food, maintains inventory accuracy, supports warehouse officers, associates, interns, and volunteers, and upholds food safety and regulatory standards in line with Small Things policies. This is an exempt position starting upon hire.

Key Responsibilities

Warehouse Supervision

• Supervise daily receiving, sorting, storing, packing, and distribution of food
• Manage, train, and coordinate warehouse staff and volunteers
• Oversee team schedules and keep hours within budget
• Ensure proper handling of perishable and non-perishable food (FIFO/FEFO)
• Working closely with the inventory focal point, maintain accurate inventory records and update the “Food Received” and “Food Leaving Rox” sheets daily
• Help prepare pallets, load, unload, and clean
• Support emergency and high-demand food distribution

RDO Compliance

• Oversee food safety compliance (temperature control, sanitation, pest control)
• Inspect incoming donations for quality and safety and ensure RDO requirements are met
• Document RDO standards (checklists, inspections, temperature logs)
• Keep the warehouse organized and clean, and use space efficiently

Equipment Monitoring and Maintenance

• Monitor forklifts, pallet jacks, and refrigeration units and trailers to keep operations running
• Track the maintenance schedule, ensure timely maintenance, and document it in the maintenance logs
• Ensure the team handles routine maintenance to avoid unnecessary supplier costs

Pantry Partner Support

• Arrange weekly orders for markets and pantry partners on time
• Maintain strong coordination and communication with partners
• Schedule partner pickups and have orders ready in advance

Transportation

• Prepare the weekly transportation schedule and share it with the warehouse and transportation teams
• Supervise drivers and communicate their schedules on time
• Ensure drivers follow Small Things transportation procedures
• Maintain transportation documentation (driver pre-delivery checklists, temperature logs, maintenance logs)

Other

• Other tasks assigned by your supervisor within the scope of Small Things warehouse work

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred
• 2 to 5 years of warehouse experience; supervisory or nonprofit experience a plus
• Knowledge of food safety standards (ServSafe)
• Experience working with volunteers or community programs
• Ability to operate warehouse equipment (forklift certification)
• Strong organizational, leadership, and communication skills
• Ability to lift and move up to 50 lbs

You’re highly organized, detail-oriented, and dependable, comfortable with warehouse and inventory work, and able to manage multiple deadlines while maintaining confidentiality and accuracy.

Working Conditions

Warehouse environment with varying temperatures, including refrigerated and freezer areas. Requires standing, lifting, and physical activity. May include early mornings, weekends, or emergency response shifts.

Compensation and Benefits

Salary based on experience. Benefits include health insurance, paid time off, and professional development opportunities.

How to Apply

Apply through our Idealist listing (applications through LinkedIn will not be reviewed): https://www.idealist.org/en/nonprofit-job/f625664f1243419988e9e7653f34ea57-warehouse-supervisor-small-things-inc-philadelphia