Warehouse Supervisor

Position Summary:

The Warehouse Supervisor oversees daily warehouse operations for the Livonia location, including receiving, storage, inventory control, order processing, shipping, housekeeping, and the safe, efficient use of labor, equipment, dock capacity, and warehouse space. This position assigns and prioritizes work, leads and coaches warehouse employees, monitors productivity and inventory accuracy, maintains required operational documentation, coordinates with customers, carriers, vendors, and internal departments, and reports operational results, risks, and resource needs to the Warehouse Manager. The role also supports safety and regulatory compliance, customer requirements, continuous improvement, facility readiness, and urgent operational needs.

Essential Duties & Responsibilities:

· Supervise daily warehouse activities on assigned shifts, including receiving, unloading, inspection, put-away, storage, inventory control, order processing, loading, shipping, transfers, and housekeeping.

· Assign daily work, conduct shift-start meetings, monitor productivity, and adjust priorities to meet customer deadlines and operating requirements; recommend staffing needs to the Warehouse Manager.

· Ensure employees follow company safety rules, equipment procedures, customer requirements, SOPs, Process Work Instructions, and applicable regulatory or permit-related controls.

· Monitor inventory accuracy, product identification, location control, cycle counts, damage reporting, shipment documentation, and reconciliation of warehouse discrepancies.

· Coordinate inbound and outbound appointments with carriers, drivers, customers, vendors, and internal departments, and report delays or operational risks to the Warehouse Manager promptly.

· Inspect warehouse conditions, dock areas, trailers, railcars, storage locations, and material-handling equipment to identify safety, quality, capacity, or maintenance concerns.

· Maintain accurate operational records, including receiving documents, shipping documents, inspection forms, labor records, inventory reports, equipment checklists, and customer-required documentation.

· Train and coach warehouse employees; communicate clear expectations, address attendance or conduct concerns, and escalate formal corrective-action matters to the Warehouse Manager according to company policy.

· Respond to customer and carrier questions, investigate service issues, support corrective actions, and escalate unresolved issues to the Warehouse Manager.

· Direct the use of warehouse space, dock capacity, trailers, labor, equipment, and storage locations to support safe product flow and efficient facility utilization.

· Identify and recommend practical process improvements that strengthen safety, quality, inventory accuracy, productivity, housekeeping, and customer service.

· Support customer implementations, facility readiness activities, operational reviews, warehouse inspections, and special projects as assigned by the Warehouse Manager.

· Report shift results to the Warehouse Manager, including staffing, throughput, inventory, service issues, safety concerns, equipment needs, and corrective actions.

· Assist with overtime control, supply needs, equipment needs, and cost-conscious use of warehouse resources.

· Serve as the primary on-site operational contact during assigned shifts and provide escalation support outside normal business hours when required.

Education, knowledge or skill requirements:

· Minimum of 2 years of progressive warehouse, distribution, or logistics experience required.

· Minimum of 1 year of team-lead or supervisory experience in a warehouse environment is required.

· Working knowledge of receiving, shipping, inventory control, material handling, warehouse safety, and customer-specific operating requirements.

· Experience leading hourly warehouse employees, assigning daily work, coaching performance, and maintaining workplace accountability.

· Proficiency in Microsoft Excel, Outlook, warehouse management systems, inventory reporting, and operational documentation required.

· Experience following SOPs, Process Work Instructions, inspection forms, receiving standards, and training materials required; experience helping develop them preferred.

· High school diploma or equivalent required; college coursework or a degree in business, logistics, supply chain, or a related field preferred.

· Strong leadership, organization, customer service, communication, problem-solving, and time-management skills required.

· Lead warehouse employees and manage multiple customer requirements on the floor in a fast-paced operating environment.

· Travel within a 30-mile radius to support other company locations as needed; this position is based in Livonia.

· Translate customer and company requirements into safe, efficient, and documented warehouse processes.

· Analyze inventory and operating information, identify risks, and make timely decisions using accurate information.

· Communicate professionally with employees, customers, drivers, carriers, vendors, staffing agencies, and leadership.

· Maximize warehouse space, labor, equipment, dock capacity, and trailer utilization while maintaining safety and quality standards.

· Plan and execute container, rail, flatbed, dry-van, oversized-equipment, and special-handling warehouse operations as assigned.

· Train employees, resolve operating issues, maintain accountability, and foster a professional team environment.

· Work flexible hours, respond to urgent operational needs, travel between company facilities, and work overtime at short notice when necessary.

· Perform the essential physical requirements of the position in warehouse conditions, with or without reasonable accommodation.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Work Location: In person