Warehouse Supervisor

Job Purpose

The Warehouse Supervisor is responsible for the safe, efficient and accurate receipt, storage, picking and dispatch of goods. The role plans, organises and resources the shift to meet the operational requirements set by the Operations Manager.

Duties & Responsibilities

• The Warehouse Supervisor is accountable for ensuring that the following duties are completed safely, accurately and efficiently:
• Lead and coordinate the inbound and outbound FLT teams, allocating work and ensuring service requirements are met;
• Maintain visible oversight of the whole operation, monitoring workflow, staffing, equipment, safety and changing priorities;
• Plan and adjust labour, equipment and warehouse space to manage workloads, bottlenecks and operational risks;
• Oversee the safe receipt, unloading, checking, storage, picking, loading and dispatch of customer product;
• Ensure goods are handled and stored correctly to prevent damage, contamination, moisture exposure or deterioration;
• Maintain accurate stock, receipt and dispatch records, promptly investigating discrepancies and reporting damaged cargo;
• Coordinate vehicle arrivals, loading bays and internal traffic movements to support an efficient and safe flow of vehicles and goods;
• Work closely with Logistics Coordinator and Transport teams to manage customer requirements, delays and service risks;
• Set clear standards for FLT drivers and monitor productivity, accuracy, conduct, attendance and compliance;
• Lead by example and promote a culture in which health, safety and compliance take priority over speed or convenience;
• Challenge unsafe driving and other unsafe behaviours immediately, ensuring concerns are recorded, addressed and escalated where appropriate;
• Monitor compliance with site traffic rules, pedestrian segregation, loading procedures, pre-use checks and safe operating practices;
• Ensure employees are trained, competent and authorised to operate plant and equipment;
• Conduct safety briefings, toolbox talks, workplace inspections and behavioural observations, ensuring hazards, incidents and near misses are reported and corrective actions completed;
• Maintain high standards of housekeeping and ensure warehouse space, equipment, racking and operational areas remain safe and well organised;
• Provide operational cover when required.

Essential Criteria

• Full UK Driving Licence;
• Certified in the use of plant and equipment;
• 1-2 years previous experience in a warehouse supervisory or team-leading role within a fast-paced inbound and outbound operation.
• Strong working knowledge of warehouse health and safety requirements, safe FLT operation and traffic-management controls;
• Experience of planning and allocating employees, equipment and warehouse space to meet operational and customer requirements;
• Good understanding of goods receipt, storage, stock control, picking, loading and dispatch processes;
• Customer and service focused, with an understanding of the importance of meeting delivery schedules while maintaining safety, accuracy and product quality;
• Good attention to detail, including the ability to maintain accurate stock, receipt, damage and dispatch records;
• Competent in the use of warehouse management systems and standard workplace IT applications;
• Flexible and reliable, with the ability to provide operational support when required.

Competencies

• Compliance and safety conscious;
• Planning and Prioritising;
• Quality conscious;
• Customer service orientation;
• Collaboration & Teamwork;
• Verbal and written communication.

Job Type: Full-time

Benefits:

• Salary £35,000 pa
• Company pension
• Life insurance
• Free On-site parking

Schedule:

• 42.5 hour week (Monday to Friday 08.00 - 17.00 with 30 minute break)

Experience:

• Supervising: 1 year (required)
• Forklift: 2 years (required)

Application deadline: 02/11/2026

Job Type: Full-time

Pay: £35,000.00 per year

Benefits:

• Company pension
• Life insurance
• On-site parking

Experience:

• Supervising: 1 year (required)
• Forklift: 2 years (required)

Work Location: In person