Warehouse Supervisor (Mandarin)

About the role

Responsible for the operation and management of the warehouse, allocate manpower according to actual operational needs, reasonably distribute the warehouse staffing structure, manage and train the warehouse team.

Key responsibilities

• Design and lead warehouse workflows, ensure the operational KPIs of outbound, inbound, inventory, and customer service are met
• Optimize warehouse efficiency, coordinate daily customer needs, resolve customer complaints
• Ensure the accuracy of warehouse accounts and warehouse operations
• Ensure the physical security of the warehouse, equipment, and goods
• Maintain local social relationships around the warehouse, such as with landlords, property management, and courier companies
• Eliminate operational failures and provide early warnings of warehouse operation risks
• Propose ERP and WMS system optimization suggestions and assist in the implementation of ERP and WMS systems

About you

• College degree or above
• Familiar with office equipment operation
• Specialized in logistics management, warehouse management, etc.
• Good English and Mandarin skills
• Able to independently solve problems with strong communication and coordination skills
• Able to adapt to a fast-paced work environment
• Team player who can actively integrate into the team
• Reliable, proactive, and cheerful