Benefits:

• 401(k)
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Warehouse & Administrative Operations Associate

About the Role

Mission Tile West is seeking a dependable, organized, and team-oriented individual to join us as a Warehouse & Administrative Operations Associate. This hybrid position combines hands-on warehouse work with administrative, customer service, and showroom support.

You’ll help receive and prepare orders, assist customers, answer phones, greet clients, support the sales team, and maintain an organized warehouse and welcoming showroom.

Prior warehouse or administrative experience is preferred but not required. Training will be provided. What matters most is a positive attitude, strong work ethic, attention to detail, and willingness to help wherever needed.

Key Responsibilities

• Receive and check in incoming orders
• Prepare customer orders for pickup or shipment
• Safely operate a forklift and load customer vehicles
• Assist with pickups and deliveries as needed
• Answer phones and direct calls appropriately
• Greet clients and assist with customer pickups
• Provide administrative and operational support to the sales team
• Help maintain the cleanliness and organization of the warehouse and showroom
• Provide friendly, professional customer service
• Work with teammates to keep daily operations running smoothly

What We’re Looking For

• Reliable, punctual, and team-focused
• Friendly and professional with customers
• Comfortable balancing physical and administrative responsibilities
• Organized, detail-oriented, and able to multitask
• Comfortable using basic computer programs
• Able to lift and move materials weighing up to 50 pounds regularly
• Forklift experience is a plus; certification can be provided
• Valid driver’s license and clean driving record
• Positive attitude and willingness to assist wherever needed

Our Guiding Principles | Core Values

1. Built on Family, Driven by Service
Mission Tile West is family-owned and operated. We treat each other and our customers like family. Relationships are the heart of what we do, and we strive to make every interaction memorable.

2. One Team, One Mission
We believe in the power of teamwork. We succeed by lifting each other up, communicating clearly, and working together toward a shared goal.

3. Design Boldly, Execute Beautifully
We encourage fearless creativity and follow through with precision and care. Our work brings meaningful spaces to life through thoughtful design and expert execution.

4. We Don’t Sell, We Connect
Our approach is rooted in building authentic relationships, not pushing product. We listen, guide, and connect in meaningful ways to serve our customers best.

5. We Love What We Do!
Our passion is contagious — it shows in every tile, every conversation, and every transformation we’re part of. We show up each day excited to create and connect.

Ready to Start Your Journey With Us?
If you’re ready to bring your warmth, organization, and professionalism to a team that values people and purpose — apply today!