Warehouse/Despatch Assistant

Warehouse/Despatch Assistant

Location

Burgess Hill, Victoria Gardens, RH15 9NB

Role Overview

We are looking for reliable and hardworking Warehouse/Despatch Assistants to join our team on a fixed-term basis up to 31st December 2026. This is a hands-on role covering picking, returns processing, and goods-in duties, ideal for someone who enjoys a fast-paced, varied working environment. Our picked orders feed directly into an automated bagging machine, so speed, accuracy, and consistency are key to keeping the line running smoothly. Full training will be provided.

Key Details

Job Title: Warehouse/Despatch Assistant

Working Pattern: 40 hours per week, 5 days out of 7 (including 1 weekend day)

Department: Warehouse

Reports To: Warehouse Supervisor

Contract Type: See above

Pay: Up to £12.71 per hour

Key Responsibilities

Picking & Despatch

● Accurately pick customer orders in line with pick sheets/orders

● Meet daily picking targets while maintaining a high standard of accuracy

● Pick at a pace that keeps a steady, consistent flow of orders into the automated bagging machine

Returns

● Process customer returns and put stock back correctly and promptly

● Check returned items for quality where required

● Ensure stock locations are kept accurate and organised

Goods In

● Assist with receiving deliveries as and when required

● Check incoming deliveries against paperwork

● Support with unloading, unpacking, and put-away of stock

General Warehouse Duties

● Carry out general warehouse tasks as directed by supervisors/management

● Maintain a clean, tidy, and safe working environment in line with health and safety guidelines

● Support colleagues across other areas of the warehouse as needed during busy periods

Skills & Experience

● Warehouse experience preferred but not essential — full training provided

● Good attention to detail and accuracy, even when working at pace

● Able to work efficiently to meet picking targets without compromising accuracy

● Ability to work well as part of a team as well as independently

● Reliable, punctual, and able to maintain a steady pace during busy periods

● Willingness to work flexibly across 5 days out of 7, including 1 weekend day

Working Hours

This role is 40 hours per week, working 5 days out of 7, with 1 weekend day required as part of the rota. Specific shift times will be confirmed at interview.

Working for WoolOvers will provide some great benefits such as:

● Employee discount on our products

● Employee Assistance Programme

● Free car parking on site

● Casual dress

WoolOvers are an equal opportunity employer.

Applicants must have the right to live and work in the UK and evidence will be required prior to commencing any employment with us. Please speak to us if you need any assistance in how to do this.

Pay: Up to £12.71 per hour

Ability to commute/relocate:

● Burgess Hill, Victoria Gardens, RH15 9NB: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Pay: Up to £12.71 per hour

Expected hours: 40.0 per week

Work Location: In person