Warehouse/Donations Assistant (FT)

Full-Time Warehouse/Donation Center Assistant

$17.75 per hour, 40 hours per week

Wilkinson Blvd ReStore

3326 Wilkinson Blvd., Charlotte, NC 28208

Why Join Habitat for Humanity of the Charlotte Region?

At Habitat Charlotte Region, we believe everyone deserves a safe, affordable place to call home. When you join our team, your work directly supports families and strengthens neighborhoods across our community.

Together we build community impact. Since our inception in 1983, we have served over 5,000 local families, proving that affordable housing changes the trajectory of our entire region. Our work is driven by a commitment to community strength, marked by:

• 2,100+ New homes sold to local families.
• 1,600+ Families served through critical home repairs.
• 325 Existing homes renovated to maintain safe, affordable housing.

Join us and be part of a team that has been transforming the Charlotte Region for over four decades.

In addition to meaningful work, Habitat Charlotte Region offers competitive compensation, comprehensive benefits, and a healthy work-life balance—because caring for our community starts with caring for our people.

Why Join Habitat?

• Competitive salary and benefits
• Industry-leading healthcare, dental, vision, flexible spending accounts (healthcare and dependent care)
• Work/life balance supported by generous PTO
• Career development and promotion opportunities
• Casual working environment
• Retirement planning a 403(b) with 3% organizational match

Position Purpose Assist customers in unloading donations, loading purchases, keeping the back room and donation dock organized by efficiently moving merchandise to and from the sales floor.

Essential Functions

• Ensure that each customer and donor receive outstanding service
• Guarantee safe and prompt loading and unloading of customers donated or purchased merchandise
• Guarantee safe and prompt loading and unloading of Restore trucks
• Maintain safe procedures while moving merchandise to and from the sales floor
• Inform customers of our donations acceptance policy; refer donors to alternate options for those items that we do not accept
• Knowledgeable about company’s products and services, and customer-related policies
• Be an effective team member when working with staff and volunteers
• Utilize forklift as required

Qualifications Physical Requirements:

• Must be able to lift up to 50 lbs unassisted; lifts exceeding 50 lbs will require additional assistance provided by Habitat Charlotte Region.
• Ability to work outdoors in all climates
• Ability to obtain Forklift Certification and operate a forklift on a regular basis
• Ability to climb steps to Forklift cab
• Ability to move and stand for extended periods of time

External Interactions:

• Customers
• Volunteers
• Donors

Estimated Time Commitment:

• 40 hours/week, including weekends and periodic holidays. Rotating Sunday - Saturday schedule, shifts scheduled to begin as early as 8:30AM and end as late as 7PM, depending on staffing needs.

Level of authority:

• Requires Minimal Supervision
• Reports to Backroom Supervisor

Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug-free workplace. A pre-employment drug screen and background check is required.

abitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C

• 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material available upon request.