Warranty Administrator

Warranty Administrator - VW Commercial Vehicles Sheffield As a Warranty Administrator, you will administer all agreed warranty claims ensuring all necessary documentation and parts for return are processed in line with vehicle warranty procedures.

As a Warranty Administrator your day to day will include:

• Submitting accurate, compliant, and profitable warranty and goodwill claims.
• Reviewing job cards and documentation to ensure claims meet Brand and Company standards.
• Managing warranty parts returns and maintain precise claim records.
• Supporting warranty reporting and help resolve any discrepancies.
• Consistently meeting audit standards through attention to detail and teamwork.

What We Are Looking For As a Warranty Administrator

• Proven experience in the Automotive trade.
• A customer-focused mindset, always aiming to exceed expectations.
• Exceptional attention to detail and a logical, organised approach to work.
• Confident using databases — ideally with Kerridge experience.
• Strong communication skills, both written and verbal.
• The confidence to be assertive when needed.
• Ability to stay calm under pressure and meet tight deadlines.

What We Offer At JCT600, we believe in rewarding and support colleagues. Every Warranty Administrator benefits from a competitive package and access to a wide range of colleague benefits including:

• Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support: Enhanced paid maternity and paternity leave
• Wellbeing & protection: Life assurance, pension, enhanced sickness cover
• Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development.
• Colleague car purchase scheme & servicing discounts
• Cycle-to-work and discounted gym schemes
• Referral scheme up to £1,000

Benefits Read more about our Employee Benefits - JCT600

Why JCT600?

• We’ve spent over 80 years building a business that values its people and their careers
• We pride ourselves on being rated highly by colleagues for engagement and inclusivity
• Our commitment to your growth is reflected in our “Life at JCT600” philosophy and seven colleague commitments

How To Apply At JCT600, you’re always a name, never a number . Ready to drive your career forward?

Click “Apply Now” and upload your CV.

Looking for future roles? Submit your CV directly here and join our talent pool.

Inclusivity & Diversity JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we’re proud to be a Disability Confident employer. We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.