Warranty Administrator

• Knowledge of Automotive Systems
• Basic understanding of vehicle components, repairs, and service operations.
• Familiarity with Warranty Policies
• Knowledge of OEM warranty guidelines (e.g., Toyota, Honda, etc.).
• Computer Literacy
• Experience with DMS (Dealer Management Systems) like SAP, CDK, Dealertrack, etc.
• Proficient in Microsoft Office (especially Excel and Outlook).
• Attention to Detail
• Accurately process claims, parts, and labor costs without errors.
• Analytical Thinking
• Ability to interpret warranty guidelines, service reports, and technical bulletins.
• Organizational Skills
• Manages documentation, filing, and deadlines efficiently.
• Communication Skills
• Coordinates with service advisors, technicians, and manufacturers professionally.

Basic Qualifications

Education:

Bachelor’s degree in business, automotive technology, or a related field.

Experience:

1–3 years of experience in a dealership or automotive service environment.

Previous experience in warranty processing or service administration is a strong advantage.