WARRANTY ADMINISTRATOR (Workshop / Service Centre)

Recruiter: The Recruitment Guy

Job Ref: TRG 2536 (Midvaal)

Date posted: Wednesday, August 5, 2026

Location: Johannesburg, South Africa

Salary: R25 000 – R30 000 per month (depending on experience and brand knowledge)

SUMMARY: An opportunity for an experienced Warranty Administrator is required for permanent employment based in the Midvaal.

POSITION INFO: Title: Warranty Administrator Area: Midvaal Industry: Automotive Workshop / Vehicle Dealership / Service Centre Ref No.: TRG 2536 Salary: R25 000 - R30 000 per month (depending on experience and brand knowledge) Start Date: As soon as possible Type: Permanent Special Instructions: Preference given to candidates with Heavy Motor Vehicle / Medium Motor Vehicle / Commercial Vehicle experience and warranty knowledge of major brands An opportunity for an experienced Warranty Administrator is required for permanent employment based in the Midvaal. This role requires a candidate with strong administrative and technical understanding of commercial vehicle warranty processes. The successful candidate will manage the end-to-end warranty claim lifecycle, ensure compliance with manufacturer standards, and work closely with the service and parts teams to maximise claim approvals and recovery. DUTIES & RESPONSIBILITIES: Process, submit and follow up on all warranty claims for commercial vehicles and trucks in accordance with manufacturer guidelines Accurately capture and maintain warranty documentation, job cards, parts usage and supporting evidence Liaise with manufacturers, technical support teams and internal stakeholders on claim status, queries and approvals Verify that all warranty work meets manufacturer standards before submission Monitor outstanding claims, resolve rejections or queries promptly, and ensure timely payment recovery Maintain detailed records of warranty history, claim success rates and manufacturer correspondence Support the Service Advisors and workshop team with warranty-related technical and administrative queries Prepare warranty reports, statistics and reconciliation for management Ensure compliance with all brand-specific warranty policies and procedures Assist with continuous improvement of internal warranty processes and documentation standards Build and maintain effective working relationships with manufacturer warranty departments EDUCATION, QUALIFICATION, EXPERIENCE & SKILLS: Grade 12 (Matric) Minimum 5 years' proven experience as a Warranty Administrator (or similar) within a truck / heavy commercial vehicle (HMV), medium commercial vehicle (MMV) or light commercial vehicle (LMV) workshop / dealership environment (essential) Strong practical experience processing warranty claims for major / multi truck brands or similar highly advantageous Solid understanding of commercial vehicle servicing, diagnostics, parts and repair processes Excellent attention to detail, administrative and organisational skills Computer literacy with experience in dealership management systems / warranty portals advantageous Strong written and verbal communication skills Ability to work accurately under pressure and meet claim submission deadlines Traceable & contactable references Local residency or willing to relocate to Midvaal / surrounding Gauteng areas Submit CV (Word / PDF) to therecruitmentguy @ outlook .com , Ref # (TRG 2536) SKILLS REQUIRED:

• Warranty claim processing and administration
• Manufacturer policy compliance and documentation
• Attention to detail and accuracy
• Data capturing and record keeping
• Communication and liaison skills
• Time management and deadline-driven work
• Problem-solving on claim queries and rejections
• Basic technical understanding of commercial vehicles / trucks #TheRecruitmentGuy #WarrantyAdministrator #Midvaal #TruckWarranty #CommercialVehicles #HeavyMotorVehicles #AutomotiveJobs #WorkshopJobs #GautengJobs #PermanentJobs #WarrantyAdmin #FleetWarranty #Sedibeng #Vereeniging #Meyerton #JohannesburgSouth APPLICATION INSTRUCTIONS Only applications from suitably experienced candidates who meet the requirements of this vacancy will be considered. Interested candidates must submit their updated CV (Word / PDF) via email to therecruitmentguy @ outlook .com , quoting the correct Ref. Number (TRG 2536) in the subject line. Please attach all relevant supporting documentation, including (where applicable): Tertiary and secondary qualifications Professional memberships and/or partnerships Trade, training, and/or in-house certificates Relevant operating, vehicle, hardware, or equipment licences Previous employment references with contactable details Correspondence will be limited to shortlisted candidates who meet the minimum requirements. If you do not receive feedback within three (3) weeks of submitting your application, please consider your application unsuccessful. The Recruitment Guy (Pty) Ltd South Africa CONNECT | LIKE | FOLLOW | SHARE | TAG Facebook | LinkedIn | X | Instagram