Warranty Incharge

Job highlights

• Coordinate with DICV AO for required approvals for warranty claims . Warranty failed parts tagging and storage in workshop . Dispatch of all the failed parts to DICV on request . Failed parts scrapping in presence of DICV representative .

• Responsible for warranty decision for the product defects reported to workshop

• Detail reporting of complaint, investigation and rectification for vehicles under warranty

• Coordinate with DICV AO for required approvals for warranty claims

• Warranty failed parts tagging and storage in workshop

• Dispatch of all the failed parts to DICV on request

• Failed parts scrapping in presence of DICV representative

• Ensure disposal of failed parts scrap

• Follow up with DICV for warranty claim settlement & reimbursement

• Upkeep of warranty claim documents for regular dealer audits

• Coordinate with proprietary parts dealers and service centers for their respective parts warranty claim

• Update workshop personnel on latest warranty policy changes