Warranty Technician

Key Responsibilities

• Support the supervisor with daily service operations.
• Respond to customer warranty complaints and service requests.
• Perform site inspections, troubleshooting, repairs, and retrofit work.
• Work with internal departments to identify problems and recommend solutions.
• Prepare service reports after site visits.
• Coordinate schedules, logistics, and service assignments.
• Ensure work is completed accurately and on time.
• Report any issues or discrepancies to the supervisor.
• Maintain good relationships with customers, contractors, dealers, distributors, and regional offices.
• Support local and overseas service operations when required.
• Perform other duties assigned by management.

Requirements

• Candidate with minimum 1–2 years of relevant experience with Diploma in Mechanical Engineering or equivalent.
• Basic knowledge of air conditioning and refrigeration (HVAC/R) systems.
• Good communication and interpersonal skills.
• Honest, responsible, proactive, and a good team player.
• Familiar with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Willing to travel and work extended hours when necessary.

Applicant must be willing to work in Bukit Angkat, Kajang. Only shortlisted candidate will be notified.