Water Mitigation Supervisor

Damage Control is seeking an experienced, motivated, and dependable Water Mitigation Supervisor to join our restoration team.

We are looking for a hands-on leader who thrives in a fast-paced environment, enjoys working with people, and can effectively manage multiple projects while maintaining exceptional customer service and quality standards.

The ideal candidate has experience in water damage restoration, strong leadership and communication skills, and the ability to supervise crews while ensuring projects are completed safely, efficiently, and professionally.

Key Responsibilities

• Supervise and coordinate daily water mitigation and restoration activities.
• Lead, train, and support mitigation technicians in the field.
• Perform water extraction, demolition, structural drying, and other restoration services as needed.
• Conduct initial jobsite assessments and identify appropriate mitigation procedures.
• Set up, monitor, and properly utilize drying equipment, including air movers, dehumidifiers, and moisture detection equipment.
• Monitor moisture levels, document drying progress, and make necessary adjustments.
• Communicate professionally with customers, explain restoration processes, and address questions or concerns.
• Identify potential safety hazards and implement appropriate safety measures.
• Maintain accurate job documentation, including photographs, moisture readings, daily logs, and project updates.
• Ensure all work meets company quality standards and applicable industry guidelines.
• Maintain company vehicles, equipment, tools, and materials.
• Coordinate with project managers, office staff, and other departments to ensure efficient job completion.
• Participate in emergency response and after-hours/on-call rotations as required.

Qualifications & Requirements

• Previous experience in water mitigation, restoration, or a related industry required.
• Previous supervisory or crew leadership experience preferred.
• Strong written and verbal communication skills.
• Excellent organizational, time-management, and multitasking abilities.
• Ability to work independently, make sound decisions, and solve problems in the field.
• Basic math and computer skills.
• Valid driver's license required.
• Ability to pass a background check.
• High school diploma or GED preferred.
• IICRC certifications, including WRT and ASD, preferred.
• Ability to work flexible hours, including occasional evenings, weekends, and emergency calls.
• Ability to travel locally to assigned jobsites.

Physical Requirements

• Ability to regularly lift and carry up to 50 pounds and occasionally lift up to 100 pounds with assistance.
• Ability to climb ladders and work at elevated heights.
• Comfortable working in confined spaces, including attics and crawl spaces.
• Ability to stand, walk, bend, kneel, and perform physical labor for extended periods.
• Ability to repeatedly push, pull, lift, and carry equipment and materials.
• Ability to safely work with cleaning chemicals and restoration products while using appropriate protective equipment.

What We're Looking For

We want someone who takes pride in their work, leads by example, and understands the importance of providing excellent service to customers during stressful situations.

The right candidate will be dependable, detail-oriented, safety-conscious, and capable of keeping projects organized and crews productive.

Join the Damage Control team and help us restore properties while making a difference for customers when they need us most.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person