Water Superintendent

DEPARTMENT: DPW / Water Division
APPOINTING AUTHORITY: Town Manager

REPORTS TO: DPW Director

HOURS: 40 Hours

FLSA STATUS: Exempt

AFFLILIATION: Non-Union

SALARY: $93,046 to $129,000 annually (in accordance with Town Bylaws)

Position Summary

The Town of Norton maintains a municipal water system that serves nearly the entire town, with 5 well supplies, 4 storage tanks, 140 miles of water mains, and a treatment facility with a design flow of 2.5 MGD.

The Water Superintendent position is a salaried full-time position with available benefit offerings. The Superintendent receives broad administrative direction from the Director of Public Works and is responsible for the independent management of all Water Division operations. The Superintendent is expected to carry out all policies and procedures established by the DPW Director, the Town Manager, and in conformance with federal, state and local regulatory laws, rules and regulations. The Town Manager is the appointing authority.

Supervision

Supervision Received: Works under the general direction of the Director of Public Works, with policy guidance from the Town Manager

Supervision Given: This position has formal supervisory responsibilities over water distribution and treatment facility employees.

Essential Functions

· Ensure the quality and quantity of the Towns drinking water supply.

· Ensure the proper operation and maintenance of the Water TreatmentFacility, wells and water distribution system.

· Ensure proper billing for all water customers.

· Maintain knowledge of and ensure compliance with Federal, State, and local laws/regulations regarding the treatment of drinking water.

· Provide daily supervision to employees, ensuring their safety and training and ensuring the employees fulfill their obligations as Town employees.

· Ensure that all operations are conducted with fiscal responsibility.

Assist in the development of the annual budget.

Assist in the design, implementation and oversight of construction projects.

Complies with and completes all Federal and State mandated reports pertaining to water treatment and distribution as regulatorily required.

· Represent the Town of Norton as requested with Federal, State, and local officials and with local residences and businesses.

· Perform related work as required and assigned.

Additional Responsibilities

· Maintain a regular presence at Water Division or designated municipal facilities to respond to public inquiries via phone, email, and in person.

· Completes monthly report to update DPW Director of divisional needs and accomplishments.

· Enforce rules, regulations, and standards for contractors and customers related to water purchasing and distribution.

· Handle customer service issues, including complaint resolution, in a calm and service-oriented approach.

· Maintain an up-to-date GIS and Asset Management system.

· Supports departmental response to snowstorms, severe weather events, and other emergency incidents as needed.

· Perform other related duties as assigned.

This position is deemed essential personnel and must report to work during emergency situations.

Recommended Qualifications

· Bachelor’s Degree in Engineering, Chemistry, Biology or a related discipline.

· Massachusetts Grade III Drinking Water Treatment License (Current/Full)

· Massachusetts Grade III Drinking Water Distribution License (Current/Full)

· 5+ years’ experience in responsible charge of a similar size/or greater water system.

Knowledge, Skills, and Abilities

· Ability to prepare basic specifications for equipment and materials used and procured for municipal water and sewer systems.

· Ability to read and understand construction plans and specifications.

· Organizational skills necessary to prepare work schedules, and to issue and monitor staff work orders typically issued in Water and Sewer Departments.

· Ability to work with Microsoft Word, Excel Spreadsheets, AutoCAD, Excel, or similar equivalent software.

· Ability to prepare basic reports and correspondence.

· Experience in setting water rates and Enterprise Fund accounting practices.

· Experience in annual budgeting, to include establishment of capital improvement budgets, borrowing, and basic understanding of municipal finance laws and requirements in MA.

· Experience working with developers to determine water and sewer system improvements needed to serve proposed buildings, subdivisions, etc., and assigning costs or construction for such improvements to project proponents.

· Familiarity with Massachusetts CMRs, General Laws, and typical municipal bylaws and rules and regulations related to water and sewer systems and enforcement of same.

· Familiarity with MA procurement laws and requirements, open meeting laws, and conflict of interest provisions of state laws.

· Ability to manage and provide leadership and direction to Department staff and create a cooperative teaming atmosphere.

· Excellent communications skills.

· Attend, participate, and/or make presentations at meetings as needed, including but not limited to various Commission, Board, Committee, and Town Meetings.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee works both inside and in outside weather conditions. The employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions. The employee may work in high precarious places and be exposed to fumes, airborne particles, risk of electrical shock and vibration. The employee may be exposed to toxic or caustic chemicals. The employee frequently is required to walk, sit, climb or balance, stoop or kneel, crouch or crawl and taste or smell. The position involves heavy physical demands, such as exerting up to 100 lbs. of force occasionally, and/or up to 50 lbs. of force frequently, and/or up to 20 lbs. of force constantly to move objects.

Qualified candidates should submit a cover letter and resume with the subject line “Water Superintendent” to: [email protected]

Pay: $93,046.00 - $129,000.00 per year

Benefits:

• Dental insurance
• Dependent care reimbursement
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person