Water/Wastewater Service Technician

Reports to: Water/Wastewater Service Supervisor

Job Summary: This position is responsible for utility locating, water cross connection inspection, customer water and wastewater metering, and inspection of customer water service line installations.

Essential Duties

• Operate 811 Miss Dig program, including receiving and processing tickets, researching records, locating and staking of HBPW underground utility equipment.
• Inspect water customer plumbing, including commercial, industrial, and residential, for compliance with the HBPW Cross-Connection Control Program.
• Inspect and test HBPW owned cross-connection control devices.
• Install, read, repair and remove water meters and related equipment in residential, commercial and industrial settings.
• Respond to and assist in various customer service needs and issues and provide instruction with the City’s claim process.
• Keep current in knowledge and understanding of HBPW procedures, rates, rules, practices, standards, and application of construction materials.
• Inspect wastewater and water mains and service installations and record accurate measurements and details.
• Measure and record locations of underground utilities and update and maintain records as appropriate.
• Perform all other tasks as assigned.

Essential Qualifications

• High school diploma or equivalent.
• Interpersonal skills necessary to provide courteous and accurate information and responses to community members, contractors and various levels of organizational staff.
• Ability to apply mathematical concepts used for measuring and testing.
• Ability to read and interpret utility drawings and specifications.
• Computer proficiency.
• Ability to keep records organized.
• Residency within 20 miles of municipal boundaries.
• Effective workplace skills as demonstrated through WorkKeys assessments (Workplace Documents – 4, Graphic Literacy – 4, Workplace Observation – 3).
• Valid Michigan Driver’s License.

Certification Requirements

• Waterworks System Operator S-4 certification from the State of Michigan.

Preferred Qualifications

• Experience or training in wastewater collection and water distribution, construction and/or maintenance.
• Experience operating pipe and cable locator, electronic metal detector, combustible gas and oxygen deficiency detector, and cross connection control device testing equipment.

Physical Requirements & Working Conditions

• Work includes occasional exposure to fumes, odors, dust, dirt and/or contact with chemicals or toxins.
• Ability to work in confined spaces and at elevated heights.
• Work includes proximity to environmental hazards associated with electrical, mechanical, and/or power equipment.
• Work includes outside working conditions with frequent exposure to extreme hot or cold weather conditions
• Mental ability to frequently handle pressures related to working on projects requiring attention to detail, and the simultaneous management of multiple projects.

Additional Considerations

• This position is covered by the HBPW Anti-Drug and Alcohol Misuse Prevention Plan as part of compliance with the Pipeline and Hazardous Materials Administration (PHMSA) requirements.
• Successful applicant must authorize HBPW to contact former employers for PHMSA relevant information.

Employment is contingent upon favorable results of a background check, pre-employment physical and drug screening. Given our safety-sensitive industry, our workplace is alcohol and drug free (including marijuana and THC items).

This job description is intended to describe the general nature and level of work being performed by a person assigned to this position. It is not to be construed as an exhaustive list of all job duties assigned to or required of this position.