Wealth Advisor II

The Wealth Advisor is responsible for building and maintaining client relationships by delivering comprehensive wealth planning and coordinated financial strategies aligned with each client’s goals and values. This role serves as a key advisor and team collaborator, integrating investment, banking, trust, and insurance professionals to deliver holistic client experience. The incumbent must demonstrate a proven ability to uncover client goals and plan for them either individually or with the support of partners. Strong written and verbal communication skills are needed. Success in this role requires comfort with presenting to small and mid-size groups, attention to detail, and the ability to perform under pressure. Flexibility, empathy, and professionalism are essential to fostering trust and delivering exceptional service in a dynamic and client-focused environment.

Position Goals:

• Drive business development and client acquisition by cultivating relationships with centers of influence, participating in community engagement, and leveraging referral networks to expand the client base.

• Foster integrated wealth management solutions by collaborating with internal partners across investment, trust, banking, and insurance disciplines to deliver a seamless and holistic client experience.

• Deliver personalized financial planning by uncovering client goals, values, and financial circumstances to develop tailored, comprehensive strategies that support long-term success.

• Support team growth and development by mentoring colleagues, sharing expertise, and contributing to a collaborative, high-performing team environment.

• Uphold compliance and ethical standards by ensuring all client interactions and business practices align with regulatory requirements and reflect the company’s values of integrity, professionalism, and client-centric service.

• Client Relationship Management

  • • Build and maintain trusted relationships with existing clients.
    • Uncover client goals and develop tailored financial strategies.
    • Deliver presentations and facilitate client meetings with professionalism and clarity.
    • Monitor and adjust financial plans based on market conditions and client life changes.
    • Educate clients on financial concepts and empower them to make informed decisions.

• Business Development

  • • Prospect for new clients and introduce them to services provided by Tompkins Financial Advisors.
    • Foster relationships with centers of influence and community organizations.
    • Regularly attend charitable events to support community engagement.
    • Leverage referral networks and community involvement to expand the client base.
    • Represent the organization at networking events and professional associations.

• Strategic Planning & Collaboration

  • • Develop detailed financial plans using structured processes and planning software.
    • Assemble and lead cross-functional client strategy teams.
    • Act as a key advisor and resource to team members.
    • Collaborate with internal partners across investment, trust, banking, and insurance to deliver integrated solutions.
    • Contribute to strategic initiatives and process improvements within the department.

• Compliance & Ethics

  • • Ensure all activities align with regulatory requirements and company standards.
    • Maintain confidentiality and integrity in all client and business interactions.
    • Stay current on industry regulations and apply best practices in all planning and advisory work.
    • Document all client interactions and recommendations in accordance with compliance protocols.

• Team Support & Leadership

  • • Provide guidance to teammates on client development and sales strategies.
    • Promote a collaborative and growth-oriented team culture.
    • Mentor junior advisors and support staff to build skills and confidence.
    • Share expertise and contribute to a culture of continuous learning and development.

• Other Duties

  • • Support a respectful, inclusive, and compliant workplace environment.
    • Adhere to all internal policies and regulatory requirements.
    • Perform additional duties as assigned.

Key Characteristics:

• Customer Focus: Anticipates evolving customer needs and integrates them into strategic planning, while fostering new relationships and emphasizing exceptional service. Builds partnerships with Centers of Influence to enhance the customer experience and expand referral opportunities.

• Communication: Fosters effective communication by engaging stakeholders with empathy and professionalism, adapting messaging to diverse perspectives, and coaching others to enhance their communication skills. Promotes transparency and constructive dialogue, even in challenging situations.

• Relationship Building: Cultivates strong, organization-wide relationships by proactively connecting with peers, leaders, and stakeholders. Leverages influence and diverse perspectives to foster collaboration, enhance effectiveness, and drive shared success.

• Strategic Leadership & Execution: Leads departmental strategic planning in alignment with organizational goals by setting clear objectives, anticipating challenges, and developing actionable plans. Collaborates with leadership, presents business cases for initiatives, and fosters a reflective, growth-oriented team culture to ensure sustained strategic execution.

• Influence: Influences strategically by aligning stakeholder interests, leveraging trusted relationships, and navigating organizational dynamics with situational awareness. Builds momentum through past successes, facilitates valuable connections, and drives support for ideas that advance business outcomes.

• Bachelor’s Degree in a related field or equivalent experience required.

• Minimum of five (5) years of experience in Wealth Management, Business Development, and Relationship Management.

• CFP, CPA, or JD certification(s) preferred.