Wealth Protection Executive

Position Summary:

The Wealth Protection Executive (WPE) is responsible for helping customers achieve greater financial security through professional advice, personalised insurance solutions, and ongoing relationship management. The role goes beyond product selling by building long-term customer relationships founded on trust, integrity and customer-centric advice. The WPE is expected to operate in a performance-driven environment with clear sales and activity targets, while upholding the highest standards of professionalism, integrity, and customer-centricity.

This is a 12-month contract position employed by a third-party employment agency. Successful candidate will be assigned to work and contracted as agent of Allianz.

Key Responsibilities:

Customer Acquisition & Financial Advisory

• Identify, engage, and acquire new customers through company-provided leads, self-generated opportunities, referrals, and other approved prospecting activities.
• Conduct comprehensive policy review and financial needs analysis to understand customers’ protection, savings, retirement, and legacy planning requirements.
• Provide professional financial planning guidance and insurance recommendations tailored to customers’ individual circumstances and goals.
• Achieve individual sales and productivity targets

Customer Relationship Management

• Develop and maintain long-term relationships with customers through periodic and consistent engagement.
• Identify opportunities for policy enhancement, additional protection needs, and cross-selling where appropriate.
• Deliver a superior customer experience that promotes customer retention, satisfaction, and advocacy.

Policy Servicing & Customer Support

• Provide ongoing post-sales service and support to customers throughout the policy lifecycle.
• Assist customers with policy enquiries and other administrative matters.
• Proactively support customers during claims stage to reinforce trust and strengthen relationships.

Sales Excellence & Compliance

• Participate actively in periodic sales cadences, performance reviews, and team activities
• Attend and complete all mandatory training, certification, coaching, and development programmes.
• Adhere to all regulatory requirements, company policies and maintain high standards of professionalism, ethics, and customer confidentiality.

Requirements:

Qualifications & Experience

• Diploma or Degree qualification.
• Minimum 1–3 years sales experience preferred.
• Experience in banking, financial services, insurance or other consultative sales environments is advantageous.
• Fresh graduates with strong interpersonal skills are encouraged to apply

Skills & Competencies

• Strong relationship-building and trust-building capabilities.
• Excellent communication, presentation, and interpersonal skills.
• Customer-centric mindset with a passion for helping people achieve financial security.
• Self-motivated, disciplined, and results-oriented.
• Strong problem-solving and service recovery skills.
• Ability to work independently while contributing effectively within a team environment.
• Familiar with the use of AI tools such as ChatGPT for tasks simplification

Other Requirements

• Possess a valid driving licence, own transportation and willing to travel.
• Able to work flexible hours when required to meet customer needs.
• Must have a PCIL certification