Web Application Support Engineer

Key Responsibilities:

• Provide application support for web-based applications hosted on Windows Server IIS
• Monitor application health and troubleshoot issues
• Investigate and resolve production incidents, including performance and functional issues
• Analyze IIS logs, Windows Event Viewer logs, and application logs for root cause analysis
• Support and maintain Microsoft SQL Server databases (good knowledge of SQL queries and troubleshooting, data validation, and issue resolution)
• Manage IIS configurations (application pools, websites, bindings, SSL certificates)
• Coordinate with development and infrastructure teams for bug fixes and deployments

Technical Skills Required

• Hands-on experience with Windows Server and roles (basic to intermediate level)
• Good knowledge of IIS Web Server (hosting, troubleshooting, configuration)
• Working experience with Microsoft SQL Server queries
• Experience in supporting Dot NET-based web applications (preferred)
• Experience or knowledge in .NET-based web applications development
• Understanding of web technologies (HTTP/HTTPS, APIs, DNS)
• Familiarity with incident management tools (ServiceNow, JIRA, etc.)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.