Web Manager

Who you are

• 5–10 years managing B2B tech or SaaS websites with a product management mindset
• Bachelor’s degree or equivalent practical experience
• Hands-on experience leading a major enterprise web platform upgrade or migration, start to finish
• Daily-operations proficiency in Jira and/or Asana
• Technical foundation with a genuinely enterprise-grade CMS (e.g., Contentful, Sitecore, Adobe Experience Manager, or a comparable headless/composable platform), HTML/CSS/JS, and scalable architecture
• Expertise in GA4, Google Tag Manager, Core Web Vitals, and SEO tooling (e.g., Search Console, Screaming Frog) to measure and improve traffic, availability, and usability
• Data-driven, detail-oriented approach to problem-solving

What the job involves

• We are looking for a Website Manager to lead the strategy and execution for forwardnetworks.com
• Reporting to the Director of Content and Digital Marketing, you'll bring a product manager's mindset to our primary web property, driving its long-term strategy, daily performance, and continuous evolution
• Your goal is to bridge the gap between web strategy, design, technical execution, and user experience
• As we enter our next stage of growth, you'll balance rigorous daily operations with high-impact initiatives to ensure our digital presence scales securely and efficiently alongside our business
• Web Strategy & Operations: Treat the website as an evolving product—own the strategic roadmap and the daily intake, prioritization, and execution of all web updates. Use Jira to triage engineering requests and bug fixes, and Asana to project-manage larger cross-functional campaigns
• Always-On Performance, Metrics, and Attribution: Own core technical and engagement metrics, site availability, Core Web Vitals, traffic, and usability across desktop and mobile. Connect site behavior to pipeline through CRM/marketing-automation integration
• Platform Architecture, Evolution, and Accessibility: Own the technical health and modernization of our web platforms, including WCAG/Section 508 conformance, evaluating and implementing enterprise-grade CMS, and infrastructure that scales securely
• SEO & Organic Growth: Own technical SEO, site architecture, and organic search performance as a primary driver of pipeline; monitor emerging AI-search/answer-engine visibility as a channel
• Iterative CRO & Personalization: Run a continuous testing program — audits, A/B tests, and landing-page refinement — including personalized experiences for distinct buyer segments (e.g., federal, enterprise, mid-market) via our ABM/personalization stack
• Global Site Architecture: Build and maintain a scalable, localizable site structure — translation workflow, regional compliance (e.g., GDPR), and CMS framework — to support our enterprise segment's international footprint

Benefits

• We’re an agile team and early-stage company with plenty of opportunities to grow, as a company and as individuals.
• Every team member receives a compensation package that includes equity, so we can grow together.
• We offer top-grade insurance, with medical, dental, and vision benefits for you and your family.
• Vacations, holidays, family days. With no tracked time off, you can go as long as it’s okay with your manager.