Webchat - Executive or SR. Executive

FAREPORTALHIGHLIGHTS:

• Fareportalis the number 1 privately held online travel company in flight volume.
• Fareportalpartners with over600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide.
• 2019 annual sales exceeded $5 billion.
• Fareportalsees over 150 million unique visitors annually to our desktop and mobile sites.

Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City.

Role Description

The role requires an employee to work on Daily Chat / Booking /Exchange/ Attachment and Revenue as per the Target and demonstrates a clear understanding of policies and procedures of operation. This role required agent to have good GDS knowledge, travel geography & sabre, It complies with and applies policies and procedures appropriately

Required Qualifications

• Should have chat experience/ good typing speed.
• Candidate should have adequate knowledge of International Travel domain and GDS familiar understanding of travel Booking with Internet research skills for travel related purposes if any.
• Trained in TMS /OBE/GDS for new booking process.
• Preferred GDS experience (SABRE and/or Amadeus).
• Excellent interpersonal and verbal/written communication skills
• Min 6 months current exp in international chat process
• Graduation is Mandatory
• Open to work 24/7 environment, willingness to extend the shifts as per process requirement if any.

Regards

Ankit Kumar

6203540087