Website Administrator

About the role

Manage web environment design, deployment, development and maintenance activities. Ensures the website works seamlessly from the shopper's perspective.

Key responsibilities

• Monitor the customer journey throughout the digital shopping experience and analyze, conduct A/B tests, give recommendations and implement to improve the customer experience to support sales
• Monitor front-end and back-end data or system performance to ensure all functions are working properly and effectively
• Be responsible for day-to-day contents, landing pages, banners, links and promotion on the website properly in a timely manner
• Collect data and analyze all problems related to the website to correct the causes of the problems and collaborate with development teams to discuss and resolve usability issues
• Own and prioritize incoming business requirements, lead collaboration with internal and external teams to discuss, assign, evaluate and resolve usability issues or improvements
• Keep informed as to CMS-impacting changes that may result from software upgrade cycles, and regularly review new CMS capabilities that can be leveraged by the business
• Monitor and handle all automation emails
• Perform other duties as assigned by superior

About you

• Bachelor's degree in Online Marketing, Business Administration and related field
• Direct working experience with Magento, Shopify, Wordpress websites in retail industry
• Able to do HTML and CSS
• Logical, systems savvy, process oriented, able to manage complexity of multi-tasking and working across teams
• Able to manage complexity and willingness to go the extra mile to get the work done
• Strong problem solving and coordination skills
• Strong sense of urgency