Website CRM ERP Development ,Support Engineer

Website CRM ERP Development ,Support Engineer

Company: Narayana Global Ventures Private Limited

Location: Boring Road, Patna, Bihar

Job Type: Full-Time | Work From Office

Experience: Minimum 1 Year

Salary: ₹20,000 – ₹25,000 per month

Job Overview

We are looking for an ERP Development, Sales & Support Executive who can understand ERP software, demonstrate its features to customers, provide pre-sales and after-sales support, and coordinate with the development team for ERP-related requirements.

The candidate should be comfortable working with CRM and ERP software and conducting product demonstrations for clients.

Key ResponsibilitiesERP & CRM Demonstration

• Conduct ERP and CRM product demos for prospective customers.
• Explain software features, modules, workflows and benefits.
• Understand customer requirements and demonstrate relevant solutions.
• Conduct online/offline executive-level demonstrations .

Website & Software Testing

• Perform website testing and software testing .
• Identify bugs, errors and usability issues.
• Coordinate with developers for issue resolution.
• Verify features before delivering them to customers.

Pre-Sales

• Handle product inquiries and qualified leads.
• Understand customer business requirements.
• Prepare and deliver customized ERP/CRM demonstrations.
• Support the sales team during client meetings.
• Explain pricing, features, implementation process and software benefits.

ERP Sales

• Generate and follow up with ERP/CRM leads.
• Convert qualified prospects into customers.
• Maintain customer and lead information in CRM.
• Coordinate with the sales team for demos and follow-ups.

After-Sales & Customer Support

• Provide ERP product support to customers.
• Conduct onboarding and product training.
• Resolve basic software-related queries.
• Coordinate technical issues with the development team.
• Conduct after-sales demos and feature training .

ERP Modules You Should Understand

The candidate should be able to understand and demonstrate modules such as:

• Lead Management
• Inquiry Management
• CRM
• Project Management
• Attendance Management
• Employee Management
• Customer Management
• Task Management
• Sales Management
• Follow-up Management
• Reports & Dashboard
• User & Role Management

Required Qualification

• MCA / M.Tech / B.Tech in Computer Science, IT or related field
• Minimum 1 year of relevant experience
• Basic understanding of ERP/CRM software
• Good communication and presentation skills
• Ability to explain technical products in simple business language
• Basic understanding of website/software testing
• Comfortable with customer interaction and product demonstrations

Salary

₹20,000 – ₹25,000 per month

Salary may vary based on experience, technical knowledge, communication skills and interview performance.

Work Location

Boring Road, Patna, Bihar

Work From Office – Full Time

How to Apply

📧 Email: [email protected]

📱 WhatsApp CV: 9555569916

Please mention “ERP Development, Sales & Support Executive” in your application.