Website Operations Manager

A New Jersey-based consumer products company is seeking a Website Operations Manager to join their team. This hybrid role focuses on managing web operations, prioritizing technical work, and supporting digital performance improvements.

About the Opportunity:

• Schedule: Monday to Friday
• Hours: Standard business hours
• Setting: Hybrid (at least 4 days a week onsite)

Responsibilities:

• Manage website operations and coordinate delivery across business and technical teams
• Translate business needs into clear user stories and prioritize development tickets in Jira
• Partner with IT to plan sprint capacity, track deliverables, and resolve blockers
• Gather requirements, support stakeholder communication, and help align solutions to business goals
• Monitor site performance and support technical SEO, platform improvements, and issue triage

Qualifications:

• 3 to 5 years of experience coordinating or managing web delivery in a cross-functional environment
• Bachelor's Degree
• Hands-on experience working with IT teams, writing user stories, and managing sprint cycles in Jira
• Strong understanding of Agile/Scrum practices, including backlog grooming and sprint planning
• Experience with enterprise CMS platforms
• Experience with Google Analytics 4
• Knowledge of web deployment flows from UAT through production

Desired Skills:

• Sitecore experience
• Exposure to web tools and integrations such as chatbots, localization, customer reviews, or AEO and SEO practices
• Technical understanding of website performance and core web vitals
• Experience supporting content authors on a technical level