Wedding & Events Coordinator

Derwent Manor Boutique Hotel is a country house hotel set in 20 acres of Northumberland countryside overlooking the scenic Derwent Valley. The hotel offers 56 spacious double bedrooms, including five suites, providing comfortable accommodation for a wide range of guests. Many rooms feature impressive views across the surrounding countryside, enhancing the experience for visitors attending weddings, special events, and leisure stays. The hotel is known for its warm welcome and personalized service, creating a friendly and professional environment for both guests and team members.

The Wedding & Events Coordinator is a full-time, on-site role based at Derwent Manor Boutique Hotel. This role is responsible for managing weddings and events from initial inquiry through to post-event follow-up, including handling bookings, creating event schedules, and coordinating details with clients. Day-to-day tasks include meeting with couples and event organisers, preparing proposals and contracts, liaising with internal teams such as catering, front desk, and operations, and ensuring all event requirements are clearly communicated and delivered. The Coordinator will oversee event set-up and execution, provide on-the-day support to guests, and promptly address any issues to maintain high service standards. The role also involves generating event sales, maintaining accurate records, and supporting marketing activities related to weddings and special events.

Qualifications

• Candidates should possess strong Event Planning and Event Management skills, including experience organising weddings or similar large-scale functions.
• Candidates should possess excellent communication skills, both verbal and written, to liaise effectively with clients, suppliers, and internal teams.
• Candidates should possess proven customer service skills, with the ability to provide a welcoming, professional, and solutions-focused experience for all guests.
• Candidates should possess sales skills, including the ability to convert inquiries into confirmed bookings and identify opportunities to upsell services.
• Relevant experience in hospitality, hotels, or venues coordinating events or weddings is highly beneficial.
• Strong organisational skills, attention to detail, and the ability to manage multiple events and deadlines simultaneously.
• Comfort working on-site during evenings, weekends, and peak event periods as required.
• Proficiency with basic office software and event management systems; familiarity with booking or CRM tools is an advantage.