Weekend Concierge DC

WEEKEND CONCIERGE – RESIDENTIAL PROPERTY

Location: Washington, D.C.Schedule: Saturdays & SundaysStart Date: October 8, 2026Holiday Availability: MandatoryOn-Call Availability: Required

Job Overview

We are seeking a professional, dependable, and customer-service-oriented Weekend Concierge to join our team at a residential property in Washington, D.C.

The Weekend Concierge serves as a primary point of contact for residents, guests, visitors, and vendors entering the property. The ideal candidate must be professional, attentive, reliable, comfortable working independently, and able to provide excellent customer service in a residential environment.

This position requires strong communication skills, basic computer proficiency, attention to detail, and the ability to handle multiple responsibilities while maintaining a professional and welcoming atmosphere.

Weekend Shifts

Saturday & Sunday

• 7:00 AM – 3:00 PM
• 3:00 PM – 11:00 PM

Candidates must have reliable weekend availability. Holiday availability is mandatory, and employees may also be required to be available for on-call coverage when needed.

Responsibilities

• Greet residents, guests, visitors, and vendors in a professional and welcoming manner.
• Monitor and manage the front desk and residential lobby area.
• Answer incoming phone calls and respond to questions professionally.
• Assist residents and visitors with general inquiries and property information.
• Direct guests and vendors to the appropriate locations.
• Maintain accurate visitor logs, records, reports, and other required documentation.
• Use computer systems to document activity, communicate information, and complete assigned administrative duties.
• Respond promptly and professionally to resident and guest requests.
• Communicate with property management and other team members when assistance is needed.
• Report unusual activity, incidents, resident concerns, or property issues according to established procedures.
• Maintain confidentiality and professionalism when handling resident and property information.
• Keep the concierge/front desk area organized and presentable.
• Provide consistent customer service throughout the entire shift.

Qualifications & Requirements

• Must be available to work Saturdays and Sundays.
• Must be available to work holidays as scheduled.
• Must be available for on-call coverage when required.
• Must know how to operate a computer and be comfortable using computer-based systems.
• Proficiency with Microsoft Word, Excel, Outlook, or similar programs is preferred.
• Strong customer service and communication skills.
• Professional phone etiquette.
• Ability to multitask and remain organized in a residential environment.
• Must be dependable, punctual, and able to report to scheduled shifts on time.
• Previous concierge, front desk, hospitality, residential property, or customer service experience is preferred.
• Experience using front desk, visitor management, or property management systems is a plus.
• Bilingual or multilingual abilities are a plus but are not required.

Professional Attire

Professional appearance is required at all times.

Employees must report to work wearing professional black slacks/pants and appropriate professional footwear. A company shirt will be issued and must be worn as directed.

This is a professional residential environment, and employees are expected to maintain a clean, neat, and professional appearance throughout their shift.

Start Date: October 8, 2026

We are looking for dependable individuals who understand the importance of professionalism, customer service, punctuality, and providing residents and guests with a positive experience.

Pay: $20.00 per hour

Work Location: In person