Weekend Coordinator – Pre-Analytics

About the role

We are seeking a Weekend Coordinator to join our team in a permanent part-time position (13 hours per fortnight) supporting pre-analytics by coordinating rosters, organising courier and collection bookings, allocating resources, and completing essential administrative tasks. Working every fortnight (Saturday 6:00am - 2:00pm and Sunday 6:00am - 12:00pm) the role demands high-quality customer service through prompt, professional responses to both internal and external enquiries, alongside strong organisational capability to manage competing priorities.

Your key responsibilities will include:

• Provide high quality ‘over the phone’ customer service at all times for all internal and external client enquiries and bookings in a prompt, professional and courteous manner.
• Support department rostering through coordination of short notice sick leave replacement and coordination of domiciliary staff members to ensure all hospital round times, urgent calls, residential nursing home and My Home Hospital bookings are fulfilled.
• Provide general operational support for Pathology Collection and Pre Analytics staff.
• Maintain a high degree of flexibility and the ability to prioritise for the benefit of the business, better patient care, and excellent service.
• Contribute to the development and implementation of procedures that improve operational consistency and compliance.
• Demonstrated experience in managing employee rosters and staffing coverage to ensure operational continuity with a solid understanding of and ability to ensure compliance with the relevant industrial instrument.

To be successful you will have:

Essential:

• Experience in a healthcare, customer service, or administrative role.
• A proactive, solution-oriented mindset with a strong customer service focus.
• Excellent communication skills and the capacity to engage professionally with a wide range of stakeholders both verbally and in writing.
• Exemplary attention to detail, organisational skills and the ability to work in a dynamic, fast-paced environment.
• Outstanding work ethic and the ability to work collaboratively within a team
• High-level computer literacy and experience managing data and document control systems.
• An expectation of participation in public holiday rosters
• Flexibility to meet rostering requirements.
• Demonstrated commitment to service excellence and alignment with our organisational values

Desirable (but not essential):

• Experience in clinical environments or patient-facing services and an understanding of medical terminology is advantageous.
• Experience using rostering platforms (UKG Kronos) is advantageous.

About Us

Clinpath Pathology is the leading private pathology service provider in South Australia, focusing on service excellence, reliability and excellent patient service. You will have the opportunity to become a part of an Australian wide medical testing NATA accredited laboratory network, focused on medical leadership and expert advice. We serve our South Australian medical practitioners, specialists, patients, private hospitals, aged care and in home pathology collection services to our community.

Why join us?

Clinpath Pathology is a longstanding, reputable organisation and part of the global Sonic Healthcare Group which provides career progression and opportunities both in Australia and Worldwide.  In addition, we offer:

·         8-12 weeks of Paid Parental Leave (eligibility criteria applies)

·         Annual employee service awards

·         Fully paid on boarding and training program

·         Access to free and confidential support and counselling through our Employee Assistance Program (EAP)

·         Access to eight (8) free on-site Physiotherapy sessions annually

·         Free annual flu vaccinations

·         Discounted Gym and Fitness membership through our Fitness Passport program

·         Charitable and social events including End of Year Celebration, morning teas & BBQs

How to Apply:

Please click the ‘Apply Now' button and submit your application.

If you would like further details, please email [email protected]

All email communications will come from a company email address using our domain name (e.g. @clinpath.com.au). We will never request payment as part of the recruitment process.