Weekend Maintenance Technician

Role at a glance

Job title: Weekend Maintenance Technician
Hours: 16 hours per week: Saturday and Sunday, 8 Hours per day

Reports to: Head of Maintenance

Purpose of the role

To keep the hotel and apartments safe, working and looking their best across the weekend, when guest occupancy is high and weekday maintenance cover is off. You will be the go-to person for reactive repairs at The Laslett, complete planned maintenance tasks, and support the serviced apartments when issues arise, so guests have a 5 Star experience.

Key responsibilities

Reactive maintenance

• Respond promptly to maintenance requests from Front Office, Housekeeping and guests, prioritising anything affecting guest safety, comfort or room availability.
• Diagnose and fix general faults: leaking taps and toilets, blocked drains, silicone and grouting, doors, locks, hinges, furniture, curtains and blinds.
• Carry out minor electrical tasks within competence: replacing bulbs, fuses, plugs and fittings, resetting trips, and reporting anything beyond scope to the duty management and maintenance team.
• Troubleshoot in-room equipment: TVs, kettles, safes, phones, key-card locks, heating and air-conditioning controls.
• Get out-of-order rooms back into service quickly, keeping Front Office updated on room status throughout the shift.

Planned and preventive maintenance

• Complete scheduled tasks from the planned preventive maintenance (PPM) programme left by the weekday team.
• Carry out room inspections and checks on rooms and apartments as directed.
• Touch up paintwork, fill and decorate small areas, keep corridors, public areas and back-of-house spaces in good repair.

Serviced apartments

• Attend Living Rooms apartment buildings when needed for urgent repairs, check-in issues or access problems.
• Log time and work completed at each property.

Communication and records

• Record all jobs, parts used and outstanding issues on the maintenance log
• Hand over clearly to the weekday maintenance team as follows: completed, in progress and anything needing a contractor or further investigation.
• Speak with guests courteously and discreetly when working in occupied areas.

Workshop, tools and stock

• Keep the workshop clean, safe and organised.
• Monitor stock of common spares (bulbs, batteries, fixings, sealant) and flag reorders.
• Look after company tools and equipment.

General

• Support the Duty Managers and Operations Managers with any reasonable operational task during the weekend.
• Carry out any other reasonable duties in line with the role.

Health, safety and compliance

• Follow all health and safety policies, risk assessments and safe systems of work, including the lone working procedure.
• Carry out and record weekend compliance checks as scheduled, such as weekly fire alarm test, emergency lighting checks and water temperature / flushing checks for Legionella control when requested.
• Respond to fire alarm activations alongside the Duty Manager and support evacuation procedures.
• Use permits to work, isolation and lock-off procedures where required, and wear PPE correctly.
• Work only within your competence: gas work must be done by a Gas Safe registered engineer and electrical work beyond minor tasks by a qualified electrician. Escalate these to the on-call manager or approved contractor.
• Report hazards, accidents and near misses immediately and record them correctly.
• Follow COSHH guidance for any chemicals, paints and adhesives used.

Person specification

Essential

• Previous experience as a maintenance technician, handyperson or multi-skilled operative, ideally in a hotel, serviced apartments or residential building.
• Practical skills across basic plumbing, carpentry, decorating and minor electrical work.
• Able to work independently and prioritise without supervision over the weekend.
• Good communication skills and a guest-friendly, discreet manner.
• Comfortable working at height (ladders), lifting and being on your feet for the full shift.
• Reliable and available every Saturday and Sunday.
• Right to work in the UK.

Desirable

• NVQ / City & Guilds in a relevant trade, or multi-skilled maintenance qualification.
• Health and safety awareness, e.g. CSCS card, IOSH Working Safely, or Legionella awareness training.
• Experience with a computerised maintenance or task management system.
• Basic knowledge of heating, ventilation and air-conditioning systems.
• Familiarity with London and travelling between sites.

Working arrangements and additional information

• Shift pattern: Saturday and Sunday, 8 hours per day. Occasional flexibility may be needed to cover weekday absence or bank holidays, by agreement.
• Lone working: As weekend maintenance cover, you will often be the only technician on duty. You will be supported by the Duty Manager on site,

This job description reflects the main duties of the role. It is not exhaustive and may be updated in line with the needs of the business, in consultation with the post holder.

Pay: £15.40 per hour

Benefits:

• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Health & wellbeing programme
• Referral programme
• Sick pay

Work Location: In person