AccorHotel
Welcomer (Front Office Agent)
2 months ago
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Important information
Location:
Doha, Qatar
Work mode:
Onsite
Published on:
13 August 2026
What they need
Provide friendly, efficient, and professional front office service, including warm welcomes, check-ins, and check-outs. Anticipate guest needs, handle cash transactions, and maintain Pullman service standards. Monitor room status, manage guest complaints, and ensure guest satisfaction. Maintain accurate guest profiles and follow VIP protocols. Adhere to local government requirements and Pullman guidelines for guest management.
Desired Candidate Profile
Thriving in fast-paced environments and love creating memorable guest experiences. Previous experience in hospitality is a strong advantage. Tech-savvy with Opera or similar systems Guest-oriented, approachable, and genuinely service-minded Fluency in English; additional languages are great asset Sales-driven mindset
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