Citizens Advice

Salary
£28,090 to £32,322 per annum (depending on experience)
Location
Birmingham
Workplace
Hybrid working
Contract
Permanent
Hours per week
36.5
<h2>How to apply</h2>
You can email <a href="mailto:j.priest@bcabs.org.uk" rel="nofollow noopener" target="_blank">j.priest@bcabs.org.uk</a> to find out more information about this role and how to apply.
Interviews will take place on 26 October 2026.
<h2>About the role</h2>
This is an exciting opportunity for an experienced adviser who has a strong background in the delivery of high quality advice and a good working knowledge of welfare benefits.
The post holder will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation.
Advice will be delivered virtually and face to face according to the service user’s needs and preferences. This will include phone, secure email or secure video calls.
The post holder will also be responsible for raising awareness of the service and delivering talks and training as required.
Experience of working independently and building relationships with third sector colleagues will be important, as will the ability to achieve targets.
For a job pack contact us at <a href="mailto:j.priest@bcabs.org.uk" rel="nofollow noopener" target="_blank">j.priest@bcabs.org.uk</a>
CV’s not accepted
<h2>We’re Disability Confident</h2>
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.

Welfare Benefits Caseworker

Welfare Benefits Caseworker

This job is no longer available

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