Welfare Officer

Key Responsibilities

• Implement and monitor employee welfare facilities such as canteen, drinking water, restrooms, first aid, and creche, in line with the Factories Act and applicable rules
• Act as the first point of contact for employee concerns and grievances, and help resolve them promptly and fairly
• Coordinate with management on workplace safety, health camps, and wellness activities
• Support women employees' welfare initiatives and a respectful, inclusive workplace
• Assist with employee benefits such as ESI, PF, and leave, and guide workers on their entitlements
• Organise employee engagement activities, festivals, and recognition programmes
• Maintain welfare records and registers, and support statutory inspections and audits
• Coordinate with hostels or transport arrangements, where applicable, and ensure worker comfort and safety
• Support induction and orientation for new employees

Qualifications and Experience

• MSW in Social Work, Labour Welfare, or Personnel Management
• 25 years of experience as a Welfare Officer or in HR/labour welfare, preferably in a manufacturing setting
• Working knowledge of labour laws and factory welfare provisions
• Fluency in Malayalam is essential.