Wellbeing & Transitions Manager

What's on Offer:

· We value our Residential Communities teams and the wonderful work they do to provide the best in care and support to our residents.
· We offer our team members stability and flexibility in rosters, so they can work on their terms whilst balancing the usual family and work-related commitments in life.
· Our employees enjoy an enviable range of benefits, including the following:
· Competitive base rate + Super
· Flex-Up - work additional overtime hours as available and boost your income
· Enjoy additional yearly paid Well-Being and Community leave days
· Employee Referral Program - refer your friends and family members to join us and receive $500.00 per successful referral (Conditions apply)
· Employee Assistance Program - support and assistance for you and your partner at those times in life when you need it most
· A supported employee Learning program, including a customised Induction on joining us
· Attractive employee discounts on Australian Unity, Private Health and General Insurance

Your New Role

As Wellbeing and Transitions Manager, reporting to the National Wellbeing and Transitions Manager, you will provide support to seamlessly transition current and prospective residents to Campbell Place, Glen Waverly.
You will enjoy working within our Better Together® social model of ageing well, which offers a continuum of care and support services for our Residents, within a range of accommodation options in one location.

What does your new role look like?

· Supporting both planned and unplanned transitions into Aged Care sector.
· Providing a meaningful and seamless experience for the residents and their families
· Maintaining and maximising occupancy levels; monitoring referrals/sales, ensuring targets are delivered and customer experience is upheld
· Engaging with local communities, promoting the Australian Unity Care Community
· Developing strong relationships with the co-located Retirement Community and wider teams
· Building strong relationships with Service Providers, Health Professionals, Community Groups, and other partners to support referrals
· Advocating our Better Together model and values of Bold, Warm and Honest.

About you

· You have a strong capacity to listen and understand our client's needs and requirements
· Availability to work full time Monday to Friday
· Strong sales and communication skills with the ability to build working relationships and convert referrals/consultations
· Knowledge of Aged Care funding, experience in Residential Aged Care sales- beneficial
· Demonstrated experience in Aged Care is preferred
· Current Drivers Licence and reliable car
· All Australian Unity employees must be fully vaccinated for COVID 19 and must have received a 2026 flu vaccination

If you're seeking a role with real purpose and where you can create meaningful customer relationships and provide care which empowers and supports the most deserving people in our communities - please apply today.

Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click https://www.australianunity.com.au/about-us/reconciliation-action-plan