Wellness Advisor

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.

What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, Voilà, or another of our banners, but we are all one extended family.

Ready for a Fresh Start?

The Wellness Advisor is the in-store expert for the Health & Wellness department. They provide customers with advice and information on a variety of health and wellness topics (e.g., natural or herbal remedies, natural or organic food products, gluten-free foods, sports nutrition, healthy eating, etc.). They also advise customers and help them make informed choices among the products available in the Health & Wellness department.

Here’s What You’ll Be Responsible For

Customer Service

• Create an engaging shopping experience that builds customer loyalty and increases sales and profits.
• Provide customer service that exceeds customer expectations.
• Ensure customers are aware of our wide selection of products.
• Guide customers in selecting natural health products and recommend complementary products that work together synergistically.
• Receive and stock orders.
• Maintain product merchandising standards in the department.
• Set the stage for success.

Communication

• Attend meetings as required.
• Collaborate with team members to promote health and wellness in-store and serve as a resource on related topics.
• Promote wellness products and services through in-store and community presentations and programs.

Compliance with Policies and Regulations

• Ensure that all applicable company policies and procedures are communicated and followed.
• Ensure the implementation and maintenance of procedures and regulatory requirements relating to occupational health and safety, food safety, and other applicable regulations.

Other Duties

• Support all company initiatives, programs, and standards.
• Perform other duties as required.

Your Qualifications and Strengths

• Above-average oral and written communication skills.
• Exceptional listening skills.
• Excellent presentation skills.
• Proficiency in Microsoft Office.
• Bilingualism.
• Certified Holistic Nutrition Consultant or Certified Dietitian.
• High school diploma.

Learn more about our story and culture:
Who We Are | Why Work With Us

Total Rewards

We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.

Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.

Additional Information

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.

Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.