Wellness Assistant Shift Supervisor

Wellness Assistant Shift Supervisor

Department: Wellness

Reports To: Shift Supervisor

Classification: Non-Exempt

POSITION SUMMARY

The Wellness Assistant Shift Supervisor is responsible for providing behavioral support to adolescents who are receiving treatment in a 24/7 psychiatric residential level of care. They demonstrate interventions that are trauma-informed and culturally appropriate and responsive, in collaboration with and under the guidance of a multi-disciplinary behavioral health care team. In addition to these duties, alongside the Wellness Counselors, the Assistant Shift Supervisor works directly with the Shift Supervisor to learn some of the necessary leadership responsibilities of leading a shift to ensure safety, adherence to protocol, smooth team functioning, and trauma informed client care at all times. The Assistant Shift Supervisor would then be able to provide this leadership in the absence of a Shift Supervisor when necessary.

This position requires excellence in all Wellness Counselor responsibilities, knowledge, and skills, as well as competency in mentorship, communication, organization, collaboration, and follow through. Training will be provided for each of these core competencies.

REQUIRED EXPERIENCES + EDUCATION

• Associates degree or equivalent experience in social services setting.
• Internal candidates must have 6 months' experience at Madrona.
• Knowledge and skill in the effective residential treatment of adolescents with emotional, behavioral, and substance use problems, as assessed during hiring.

PREFERRED EXPERIENCES + EDUCATION

• Bachelor’s degree in a behavioral health related field or equivalent experience.
• At least one year experience helping individuals with emotional and behavioral difficulties in full-time care, preferably in a residential treatment or hospital setting, or with clients with substance use concerns.
• Demonstrated ability to work in a culturally diverse environment. Must have a commitment to providing culturally responsive, and trauma informed care to individuals and communities who are disproportionately impacted by mental health and substance use concerns
• Must demonstrate an ability to navigate workplace conflicts and differences using non-violent, direct, and respectful communication in a diverse environment.

ESSENTIAL FUNCTIONS

RESPONSIBILITIES

• Cultivates a culture of feedback through open communication and demonstrates the ability to provide and receive coaching.
• Documents on the job coaching and communicates all staff interventions to the SOD prior to the end of the shift.
• Coordinates with the SOD to ensure that staff coming on shift have clearly assigned responsibilities and expectations and supports to complete these tasks.
• Addresses staffing needs as delegated by the SOD.
• Works with the SOD to ensure that staff have completed required documentation prior to the end of the shift, including progress notes, observations, TIB’s, and CI’s.
• Debriefs regarding successful interventions, challenges, and incidents.
• Provides coaching for newly hired staff
• Emergency procedures, and implementation of behavioral supports according to the treatment plan.
• Disburses medication per policy when assigned.
• Oversees smooth implementation of room search training, assigns daily search assignments, and audits completion weekly.
• Ensures compliance with client precaution and supervision assignments and safety protocols as directed by SOD and Care Team; and provides coaching for staff to adhere to quality standards.
• Responsible to facilitate approved group curriculum as assigned.
• Ensure safety protocols are followed for all incoming clients, such as search protocols for clients entering the unit.
• Assist with orientation of incoming clients onto the unit and discharge of clients leaving the unit.
• Be up to date on all in-service training requirements.
• Committed to following legal and ethical norms and expectations as outlined by Employee Code of Conduct, State law, Federal law, Joint Commission, NAADAC and OSHA. Follows reporting procedures to ensure client and staff safety.

KNOWLEDGE

• All required knowledge of Wellness Counselor roles, and ability to train to excellence. In addition:
• Awareness and application of the employee code of conduct.
• Expert knowledge in KIPU and clinical documentation standards.
• Knowledge of Madrona Recovery Crisis Response and Critical Incident Reporting Policy and Procedure.

SKILLS

• Demonstrates excellence in all skill requirements of a Wellness Counselor and ability to provide effective coaching to these skills. In addition:
• Effectively communicates across all departments using strengths based and solution focused approaches.
• Able to describe and implement CPI, DBT, CPS strategies.
• Confident leadership.
• Direct empathetic communication.
• Clear direction and performance coaching for all wellness staff.

REQUIRED PHYSICAL ABILITIES

• To stand, sit, or walk for up to four continuous hours.
• COMMUNICATION: To communicate effectively in English, both orally and in writing to the high school grade level
• SMELL: Discern a variety of odors including hazardous fumes.
• HEARING: To hear/perceive the nature of sound with no less than 40 dB loss @ Hz, 1000 Hz, and 2000 Hz with or without correction
• TOUCH: To perform grasping and repetitive motions with wrists, hands, and fingers
• LIFTING: To occasionally carry or lift program materials of up to 15 pounds. (i.e. clients’ belongings, etc.)
• VISION: To see with a minimum standard of visual acuity, with or without correction, that will enable people in the role to complete administrative and clerical tasks and visually observe clients on the unit and in therapeutic activities. Ability to distinguish colors
• HOLDS: To occasionally assist in the physical management of clients, requiring bending, stooping, twisting, grasping and lifting of up to 65 pounds from a squat.
• BIOHAZARDS: To appropriately handle biohazardous/infectious waste on an occasional basis in accordance with safety policies and training

CORE COMPETENCIES

All Wellness Counselor Core Competencies. In addition:

• Mentorship
• Communication
• Organization
• Collaboration
• Follow through

Assistant Shift Supervisors will receive a Competency Assessment at 90 days. There will be an annual review of the core competencies.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off

Work Location: In person