Wellness Associate

About Happier Grocery
Happier Grocery is a health-forward Grocery Store that seeks to provide a lifestyle oasis for New Yorkers. We are committed to providing the highest quality food and lifestyle experience.
Our mission is to create a shopping experience where customers can feel confident in their choices without needing to scrutinize every label. We strive to be a place of community, positivity, and life-affirming nutrition—where exceptional products, thoughtful hospitality, and meaningful experiences come together to support healthier, happier lives.

The Opportunity
Happier is looking for a passionate and knowledgeable Wellness Associate to join our team. This customer-facing role is responsible for creating an elevated, personalized shopping experience within our Wellness department by combining product expertise, hospitality, and thoughtful guidance.

The ideal candidate has a genuine passion for wellness, supplements, clean beauty, and lifestyle products, with the ability to educate and connect with customers in an approachable way. As a Wellness Associate, you will help customers discover products that support their individual needs while maintaining exceptional merchandising standards and contributing to a welcoming, world-class shopping experience.

Essential Job Responsibilities

• Provide personalized customer guidance and product recommendations across supplements, skincare, clean beauty, and functional wellness products.

• Educate customers through thoughtful conversations, sharing knowledge on ingredients, benefits, and wellness solutions in an approachable manner.

• Deliver an exceptional hospitality experience that makes every customer feel welcomed, supported, and connected to the Happier brand.

• Maintain strong product knowledge and stay current on emerging wellness trends, brands, and industry developments.

• Support in-store events, brand activations, and educational experiences that bring wellness products to life.

• Maintain department standards by ensuring shelves are stocked, organized, faced, signed, and visually aligned with brand expectations.

• Execute daily merchandising priorities including promotions, product resets, seasonal displays, and inventory organization.

• Support inventory management, product rotation, and overall department cleanliness and organization.

• Passionate about health, wellness, beauty, and helping customers make informed product choices.

• Strong knowledge of supplements, skincare, clean beauty, or functional wellness; background in nutrition, esthetics, holistic health, or related fields is a plus.

• Previous retail, hospitality, wellness, or customer-facing experience preferred.

• Warm, engaging, and personable with the ability to build genuine relationships with customers.

• Strong communication skills with the ability to educate and connect with a wide range of shoppers.

• Detail-oriented with an eye for presentation, organization, and elevated merchandising standards.

• Collaborative, adaptable, and comfortable working in a fast-paced, growing environment.

• Familiarity with Happier Grocery or being a frequent shopper is a plus.

• Excited to contribute to a thoughtful, innovative brand focused on community, quality, and a better way to shop.

• Ability to lift up to 45 lbs and stand for extended periods as needed.

• Flexible availability, including evenings, weekends, and holidays as needed.